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This position provides veterinary technician services at The Raptor Center (TRC)’s veterinary hospital. The primary responsibilities include supporting diagnostic procedures and providing anesthesia assistance during medical and surgical procedures, along with performing a variety of veterinary medical support services and patient care duties. Incumbents are expected to develop proficiency in TRC clinic protocols and required tasks and, following training, to independently and completely carry out assigned responsibilities without close supervision. This position requires flexible scheduling, including working weekends, holidays, and outside normal business hours.
enter diagnostic results into digital medical record system
set-up for surgical and anesthetic procedures, pre-medicate and induce general anesthesia in raptor patients, monitor general anesthesia, address anesthetic-related complications, place intravenous and intraosseous catheters, assist with sterile surgical procedures, recover patients from general anesthesia, enter anesthetic records into digital medical record system, assist with cleaning, restocking, and sterile instrument preparation
Clinic support tasks and general patient care – 40%: assist with care of wild raptor patients undergoing medical treatment, including basic patient restraint, bloodwork, radiographs, medication administration and treatments, feeding, cleaning, and completing all related medical records and paperwork
assist with clinic maintenance tasks, such as cleaning instruments, wrapping packs, autoclaving, restocking the treatment room space, compounding medications, inventory, and receiving
interface with the public, returning phone calls and answering questions about injured birds, assist in arranging transport for injured patients as needed
Volunteer training and engagement – 5%: assist with training and supervision of volunteers in clinical work
daily volunteer interaction and stewardship
assist clinic manager in providing volunteer training and volunteer engagement opportunities
Teaching and outreach – 5%: assist with hands-on training of visiting students and professionals
may contribute to development and implementation of clinical training offerings and conference presentations
Other duties as assigned – 5%
Requirements
Graduate of an Animal Health Technician Program or equivalent training
Strong written and verbal communication skills
ability to effectively communicate with diverse groups, including volunteers and the general public
Strong observational skills
Demonstrated ability to work independently and effectively with others
Comfort in speaking in front of audiences
Physical abilities: must be able to meet the essential physical requirements of the job as listed below
Basic competency in the Microsoft suite: Word, Excel, Gmail, Google Office Suite
Ability to project a positive attitude towards co-workers, supervisor, volunteers, and the public
Ability to provide excellent customer service – in person, online and on the telephone
Ability to communicate respectfully and clearly in verbal and written communication, including speaking, listening, writing, and responding
Ability to use time efficiently and take initiative to respond to departmental needs
Ability to work as a team member in a highly dynamic, busy environment
Ability to adapt to a changing work environment and work effectively in an emergency room-type environment
Problem-solving skills and strong interpersonal skills
Flexibility to meet patient care needs
Flexibility in schedule that includes an ability to work during all seasons, weekends, evenings, and holidays, and the ability to fill some shifts on short notice
Nice to have
Certified or eligible for certification as a licensed veterinary technician in Minnesota
Experience with avian hematology and manual complete blood cell counts
Basic raptor knowledge
Experience working with raptors or other wildlife in a rehabilitation setting
Experience working with volunteers
Knowledge of veterinary medicine terminology
Knowledge of proper restraint and handling of large and small animals