RAN 2nd Line Operations Manager Job at Vodafone (İstanbul)

Job Description

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Job Responsibility

Ensures clarity around priorities and goals for the entire function
Motivates the team members to support the best NPS
Updates management about the team's progress
Manages development plans to enable the teams to achieve their objectives
Creates the vision of what to do and how to do it to be the leader in the market
Works across functions with peers in other groups to ensure collaboration for shared goals
Defines and manages support strategies to have the most efficient benefit
Manages root cause analyses and ensures corrective actions are taken
Ensures the team works in a proactive way to prevent incidents
Manages overall financial budgeting for functions
Manages capacity expansions
Manages hardware & software upgrades to provide 100% service availability
To apply requested changes by taking into account change management and Maximo workflows in accordance with the minimum customer impact
To ensure preparation of reports after an incident with root cause analyses, lessons learned and preventive actions
To take necessary preventive actions to keep within the specified network performance threshold for the RAN network
Ensure that current configurations comply with templates
Ensure that standardisation increases to meet the zero configuration error target
Ensure that all significant and critical changes will be made in the maintenance window
Managethe training needs of team members
Ensure that VF HSE&W procedures are implemented and work carried out in compliance with local HSE regulations.
Ensure that work-associated risks are assessed and reduced so far as is reasonably practicable
Comply with VFTR’s information security policy, standards and procedures
Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security
Protect user accounts and associated passwords, and accept accountability for any actions performed via the usage of those accounts.
Ensure that VFTR BCM policy /standard, procedures, and plans are implemented and work carried out in compliance with BS 25999 -2:2007 Standard
Ensure that BCM risks are assessed and mitigated so far as is reasonably practicable in VFTR Business Continuity Management System (BCMS)
Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR

Requirements

Degree qualified in a Science or an Engineering discipline
Min 10years of network experience (plus minimum 3 years of management experience)
Team management skills and experience
Significant experience in Data Network planning and design activities
Deep understanding of Data network and Security.
Good understanding of Signalling, 2G/4G/5G Data services
Strong planning & organizing skills
Fluent English
Strong analytical and excellent problem-solving skills
Technical qualification in a network-related subject and relevant accreditations from a network supplier
Guide the other departments to ensure service quality
Support the field teams to improve performance and availability
Prepare the needed reports to show the effects of the major CM changes

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RAN 2nd Line Operations Manager

Job Description

Job Responsibility

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