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This position is responsible for the professional and efficient management of visitors, vendors, telephone calls and messages for the West Des Moines office, as well as a variety of clerical duties that support Inside Sales, Human Resources, and the operation and presentation of a professional office.
Job Responsibility:
Answer incoming phone calls and perform general reception duties, including greeting visitors and directing inquiries to the appropriate departments
Manage and maintain office facilities, including workspace allocation, equipment, and supplies
Assist the VP of Operations to coordinate office maintenance, repairs, and improvements
Oversee office logistics, including space planning, seating arrangements, and relocations
Manage office supplies inventory, procurement, and vendor relationships
Oversee office-related mail, shipping, and receiving operations
Provide front-line support to Maple Members, ensuring inquiries are addressed promptly or directed to the appropriate departments
Coordinate office events, meetings, and conferences, including scheduling, room setup, and catering arrangements
Maintain inventory in shared break spaces, ensuring areas are stocked, organized, and prepared for daily use and special events
Maintain accurate administrative records and databases, including filing systems and contact lists
Develop, update, and maintain company documentation
Manage and upload training content within the company’s Learning Management System (LMS), ensuring courses remain current, accurate, and accessible
Coordinate, track, and maintain scheduling for all company training programs, both internal and external
Utilize Microsoft and related applications (including OneNote, Word, Excel, PowerPoint, Teams, Canva and UKG)
Coordinate recruitment activities, including posting job openings, scheduling interview rooms, and managing candidate communications
Support onboarding and orientation processes for new hires, ensuring all necessary materials and documentation are prepared and distributed
Support initiatives and projects related to employee engagement, compliance, and process improvement
Requirements:
High attention to detail
Must be able to multi-task on a daily basis
High School Diploma or general education degree (GED)
Read and comprehend Basic English
Excellent planning and organizational skills
Must have legible handwriting, Typing and data entry skills
Self-motivated, results-oriented, organized, energetic, and capable of staying cool under pressure from multiple ongoing projects
Ability to use Microsoft Excel and Word
Demonstrate effective written, verbal and communication skills