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Rainstorm Car Wash Customer Service Representative

United States of America, Peoria 15.00 - 16.00 USD / Hour · Job Posted January 09, 2026
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Job Description

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for greeting customers, answering questions, and explaining the wash options available. Stand at the pay stations and assist every customer that comes through the wash. Field customer inquiries. Guide customer vehicles into the wash tunnel. Upkeep the condition of the car wash by performing cleaning tasks such as taking out the garbage, sweeping the lot, and using a pressure washer to clean the wash bay. Performs other duties and responsibilities as assigned. Reports to work on time and follows the dress and appearance code. Duties and Job Breakdown Percentages: 70% Customer Interaction 20% Site Upkeep (Cleaning/Maintaining) 5% Opening/Closing Procedures 5% Basic/Light Troubleshooting of Daily Duties

Job Responsibility

  • Responsible for greeting customers, answering questions, and explaining the wash options available
  • Stand at the pay stations and assist every customer that comes through the wash
  • Field customer inquiries
  • Guide customer vehicles into the wash tunnel
  • Upkeep the condition of the car wash by performing cleaning tasks such as taking out the garbage, sweeping the lot, and using a pressure washer to clean the wash bay
  • Performs other duties and responsibilities as assigned
  • Reports to work on time and follows the dress and appearance code
  • 70% Customer Interaction
  • 20% Site Upkeep (Cleaning/Maintaining)
  • 5% Opening/Closing Procedures
  • 5% Basic/Light Troubleshooting of Daily Duties

Requirements

  • Excellent communication skills including active listening
  • Excellent sales and customer service skills
  • Ability to anticipate customer needs
  • Ability to recommend different wash memberships to customers
  • Ability to work as a team
  • Proficient computer skills with the ability to learn a point of sales system
  • Strong work ethic and professional attitude
  • Customer service and some sales experience preferred
  • Must be able to stand and walk throughout the workday
  • Must be able to use hands
  • reach with hands and arms
  • Must be able to climb or balance
  • stop, crouch and kneel
  • Must be able to work in damp and humid conditions
  • Must be able to work in outdoor variable weather conditions
  • Must be able to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs
  • Must be able to work in an environment with noise
  • Must be capable of performing responsibilities with minimal supervision

What we offer

  • Competitive Pay plus commissions opportunity
  • Paid Vacations
  • Large Stable employer
  • Medical, Dental, and Vision Coverage
  • 401K plan with competitive company match
  • Free Employee Car Wash Membership
  • Tuition Reimbursement
  • Work with fun motivated people
  • Fast Career opportunities

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