Railway Enforcement Officer Jobs

Railway Enforcement Officer

Southeastern Railway

Location:
United Kingdom, Sittingbourne

Category:
Public Sector

Contract Type:
Not provided

Salary:

33823.00 - 41583.00 GBP / Year

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Job Description:

Looking for a career that means more? Become a Southeastern Railway Enforcement Officer. Imagine the pride you’ll feel knowing you’re keeping passengers safe and providing a reassuring presence to everyone using our railway. Our training will take you from trainee to Railway Enforcement Officer and give you a nationally-recognised qualification. Enjoy a career that comes with great pay and benefits, a real sense of purpose, and where every shift is a chance to make a difference.

Job Responsibility:

Travelling on our trains and patrolling our stations, you’ll help to deal with anti-social behaviour, crime and fare evasion
Sometimes it means physically stepping in to deescalate a situation
Other times it means seizing evidence and taking reports for minor crimes
Work with your partner, station teams, train staff, the British Transport Police and other services to resolve incidents
Make sure vulnerable passengers get the support they need

Requirements:

excellent verbal and written communication skills
experience working directly with customers, ideally where you’ve had to deal with conflicts or anti-social behaviour
good decision-making and calmness under pressure
the ability to be resilient, assertive and remain professional in confrontational situations
the ability to use your own initiative and work well in a team
the skills to evaluate and interpret information and make appropriate decisions
Live within a 45-minute travel time to the location you’re applying for
Have been a UK resident for three years or more
Are able to complete and successfully pass Level 2 Non-Police Personnel Vetting (NPPV) which is undertaken by the British Transport Police (BPS)

What we offer:

a final salary pension
28 days annual leave allowance (including bank holidays)
free rail travel across our networks

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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