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Bison Transport Logo Bison Transport · Logistics

Rail Performance Support Coordinator

Canada, Winnipeg · Job Posted May 27, 2026
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Job Description

The Rail Performance Support Coordinator provides front-end financial auditing, cross-border tracing support, reporting, and administrative assistance to the Manager, Rail Relationships & Performance. This role supports rail performance oversight by validating financial data, assisting with cross-border shipment tracing, maintaining tracking tools, and contributing to development and process improvement initiatives.

Job Responsibility

  • Perform front-end auditing of rail invoices, accessorial charges, and cost recovery transactions
  • Validate charges against rate agreements and operational data prior to escalation
  • Identify discrepancies, trends, and billing concerns and prepare summaries
  • Support dispute preparation by compiling documentation and audit trails
  • Maintain audit and reconciliation trackers
  • Provide tracing support for cross-border rail shipments between Canada, the U.S., and Mexico
  • Compile tracking timelines and supporting data for delays or exceptions
  • Support internal coordination with Operations and Customer Service teams
  • Maintain cross-border performance tracking tools
  • Assist with identifying recurring cross-border service issues
  • Collaborate with the Manager on development and process improvement initiatives
  • Support creation and maintenance of reporting tools and trackers
  • Assist with data analysis and presentation materials
  • Participate in pilots, automation, and continuous improvement projects
  • Document workflows and outcomes
  • Provide administrative and coordination support to the Manager
  • Track action items, deadlines, and follow-ups
  • Maintain documentation, SOPs, and reference files
  • Support ad-hoc analysis and reporting requests

Requirements

  • Experience in transportation, logistics, finance support, or administrative roles
  • Exposure to cross-border rail or intermodal operations is considered an asset
  • Strong analytical skills with proficiency in Excel
  • High attention to detail and professionalism
  • Excellent communication and collaboration skills
  • Post-secondary education in Business, Finance, Accounting, or a related field is preferred

What we offer

  • Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
  • Dispersed work environments that promote a healthy work-life balance
  • Meaningful and impactful work and projects with an essential service provider
  • Join our engaging Wellness Program & extracurricular sports teams
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