Rail Performance Analyst

• Perform front-end auditing of rail invoices, accessorial charges, and cost recovery transactions
• Validate charges against rate agreements and operational data prior to escalation
• Identify discrepancies, trends, and billing concerns and prepare summaries
• Support dispute preparation by compiling documentation and audit trails
• Maintain audit and reconciliation trackers
• Provide tracing support for cross-border rail shipments between Canada, the U.S., and Mexico
• Compile tracking timelines and supporting data for delays or exceptions
• Support internal coordination with Operations and Customer Service teams
• Maintain cross-border performance tracking tools
• Assist with identifying recurring cross-border service issues
• Collaborate with the Manager on development and process improvement initiatives
• Support creation and maintenance of reporting tools and trackers
• Assist with data analysis and presentation materials
• Participate in pilots, automation, and continuous improvement projects
• Document workflows and outcomes
• Provide administrative and coordination support to the Manager
• Track action items, deadlines, and follow-ups
• Maintain documentation, SOPs, and reference files
• Support ad-hoc analysis and reporting requests

• Experience in transportation, logistics, finance support, or administrative roles
• Exposure to cross-border rail or intermodal operations is considered an asset
• Strong analytical skills with proficiency in Excel
• High attention to detail and professionalism
• Excellent communication and collaboration skills
• Post-secondary education in Business, Finance, Accounting, or a related field is preferred

Exposure to cross-border rail or intermodal operations

• Supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams