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Manage and supervise the Radiography area, ensuring effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures. Assess the clinical needs based on customer feedback (e.g. physicians, patients) and develop programs to meet the needs. Work closely with the Chief Operations Officer (COO) on strategic planning, program development, personnel management and fiscal planning of the department. This role also involves being part of the clinical rota when needed.
Job Responsibility:
Manage and supervise the Radiography area, ensuring effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures
Assess the clinical needs based on customer feedback (e.g. physicians, patients) and develop programs to meet the needs
Work closely with the Chief Operations Officer (COO) on strategic planning, program development, personnel management and fiscal planning of the department
Be part of the clinical rota when needed
Provide strategic and clinical leadership which results in the delivery of an effective, efficient, quality assured and patient centred Radiographic service
Engage in leadership of a team of skilled staff, creating and promoting healthy working relationships
Develop the Radiography staff team
Motivate Radiographers to ensure a consistently high standard of service and identify training / development needs to ensure standards are maintained
Ensure compliance with clinical patient care standards, regulatory requirements and established policies and procedures
Actively support and promote a professional clinical model that encourages staff participation in the development of clinical standards
Assist COO with strategic planning for the department
Plan, schedule and organize work for employee groups ensuring proper distribution of assignments and efficient utilization of personnel, space and facilities
Monitor the level of resources utilized in service delivery and determine the appropriateness of resource consumption for assigned areas
Develop action plan in conjunction with the COO to ensure balance among budget neutrality, resource efficiency and satisfaction with patient care delivery
Maintain required records, reports and statistics for administrative, quality assurance, safety, and infection control purposes
Communicate requirements to staff and hold staff accountable to established requirements
Participate in quality assurance and quality control procedures including performance review and external audit
Co-ordinate the development, implementation and evaluation of departmental or area policies and procedures designed to improve operational efficiency
Oversee various personnel actions including but not limited to, recruitment, performance appraisals, disciplinary actions, terminations and other related activities
Facilitate resolution to customer services issues
Develop clinical programs based on performing assessment of needs within the organization
Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process
Requirements:
Have a relevant third level qualification in Radiology
Have a postgraduate diploma/degree/MSc in Healthcare management
Have relevant and up to date clinical and management experience
Be CORU registered
Have a proven record in management of staff issues
Knowledge of: Standards in Radiography, Legislation, Quality Assurance, Risk Management, Developments in Radiography
Excellent organization, interpersonal and communications skills
Proven people management skills
Excellent negotiation skills
Excellent relationship building skills
Be able to express and address issues clearly, both orally and in writing and articulate them as necessary
Ability to initiate, develop and deliver quality projects which are relevant and assist the Hospital to achieve and maintain its quality targets on an ongoing basis