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The Radiology Scheduler interfaces with patients, Imaging facility, and Radiologist to perform all functions related to the coordination of imaging scheduling.
Job Responsibility:
Schedule Imaging Appointments
Cancel Imaging Appointment
Reschedule Imaging Appointments
Interface with patients, Imaging facility, and Radiologist to perform all functions related to the coordination of imaging scheduling
Obtain and enter into Cerner scheduling: Medical history
Screen patient for medically implanted devices, pain pumps, pacemaker, prosthetics, metal in the body, etc.
Inform patient of medication limitations when needed
Inform patient when labs are needed
Inform patient of exam preparations, food, water, contrast etc.
Obtain and input demographics, insurance, authorization and run eligibility in Cerner & GECB
Obtain prior imaging information place request for images in Cerner for the IP department to order to have loaded in PACS prior to patient appointment for comparison
Work with Radiology technologist and or Radiologist to protocol exam to ensure patient safety
Communicate with referring provider via phone call or Cerner message center for additional patient medical information, prior imaging locations, medically implanted device manufacturing number if patient Is unable to provide
Effective communication with authorization team, lead scheduler, supervisor & imaging facility
Perform other duties as assigned
Requirements:
High School diploma or equivalent
At least one (1) year experience in a centralized scheduling setting and/or minimum of 2 years clinical back office experience
Excellent interpersonal, organizational and customer service skills are essential
Keyboarding skills and the ability to utilize computer equipment and software are required
Experience with other types of standard office equipment
Nice to have:
CERTIFIED MEDICAL ASSISTANT (CT MA)
Familiarity with an electronic practice management system
Experience with multi-line phones/ACD phones
Medical terminology
What we offer:
Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
Tuition reimbursement
Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings