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Radiology Scheduler

United States, Rancho Cordova 24.00 - 32.74 USD / Hour · Job Posted January 22, 2026
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Job Description

Orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules. Demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

Job Responsibility

  • Schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies
  • Ensure timely scheduling through effective communication
  • Accurately gather and verify patient insurance and documentation
  • Process reports
  • Provide exceptional customer service to patients via phone and in-clinic assistance
  • Obtain and enter into Cerner scheduling: Medical history
  • Screen patient for medically implanted devices, pain pumps, pacemaker, prosthetics, metal in the body, etc
  • Inform patient of medication limitations when needed
  • Inform patient when labs are needed
  • Inform patient of exam preparations, food, water, contrast, etc.
  • Obtain and input demographics, insurance, authorization and run eligibility in Cerner and GECB
  • Obtain prior imaging information place request for images in Cerner for the IP department to order to have loaded in PACS prior to patient appointment for comparison
  • Proactively support quality & performance improvement efforts
  • Identify opportunities and participate in improving the quality of patient care and/or work processes
  • Participate in department/clinic-based teams and projects
  • Demonstrate flexibility and willingness to support changing needs of the organization
  • Utilize, maintain and allocate equipment and supplies in a cost-effective and efficient manner
  • Plan and prioritize work
  • Involve others as appropriate in planning and prioritizing work
  • Utilize time efficiently through proper time management
  • Meet established deadlines and achieve desired outcomes
  • Demonstrate effective interpersonal skills and a positive attitude
  • Demonstrate respect, concern and empathy for the spiritual, cultural, emotional and informational needs of patients, customers and co-workers
  • Demonstrate self-directed, responsive and courteous care/service
  • Consistently wear name badge above the waist
  • Communicate appropriate information in a timely manner, respecting confidentiality
  • Support team consensus
  • Demonstrate effective teamwork to accomplish team/department goals

Requirements

  • High School GED General Studies
  • One (1) year experience in a centralized scheduling call center setting and or minimum of two (2) years clinical experience in a health care setting
  • Excellent interpersonal, organizational and customer service skills
  • Keyboarding skills and the ability to utilize computer equipment and software are required, as is experience with other types of standard office equipment
  • Team player, able to multi-task, self-starter, detail oriented and proactive

Nice to have

  • Familiarity with an electronic practice management system
  • Experience with multi-line phones/ACD phones
  • Knowledge of medical terminology

What we offer

  • Medical, prescription drug, dental, vision plans
  • Life insurance
  • Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
  • Tuition reimbursement
  • Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

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