Radiology Scheduler Job at American Nursing Care (Rocklin)

Radiology Scheduling Agent

Radiology Scheduling Agents are responsible for scheduling patients for all moda...

Location

United States , Wallingford

Salary:

17.00 - 23.20 USD / Hour

Meriden, Connecticut.

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Experience working in a call center environment preferred
Experience providing healthcare-related customer service and scheduling is preferred
Experience being accountable for call center metrics is preferred (answer time, average handle time, return to queue, etc.)
Excellent interpersonal, analytical, communication, and problem-solving skills
Ability to multitask and work in a fast-paced, dynamic work environment
Must have a friendly and caring attitude with empathy for each patient
Must be reliable and maintain an attendance and punctuality record that complies with organizational policies
Willingness to be held accountable for their work and the work of their teams
Desire to hold yourself responsible for offering the best patient experience possible

Job Responsibility

Answer inbound calls from all offices and patients requesting to schedule radiology or MRI exams
Make outbound calls to patients and offices to schedule radiology and MRI exams
Proficiently schedule all modalities for all MRA service locations following established protocol, workflows, and scripting
Meet or exceed individual performance criteria
Strive to meet established departmental goals and achieve desired call center metrics
Maintain up-to-date training and reference materials and remain in a state of continuous learning and improvement
Model H3W behaviors
Performs other duties as assigned based on the changing needs of the organization

What we offer

Eligible for an increase of up to $3/hr after six months of employment with Career Advancement Program

Fulltime

New

Radiology Scheduler

The Radiology Scheduler interfaces with patients, Imaging facility, and Radiolog...

Location

United States , Rocklin

Salary:

24.00 - 32.74 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
One (1) year experience in a centralized scheduling call center setting and or minimum of two (2) years clinical experience in a health care setting
Excellent interpersonal, organizational and customer service skills are essential
Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment

Job Responsibility

Interfaces with patients, Imaging facility, and Radiologist to perform all functions related to the coordination of imaging scheduling
Work with Radiology technologist and or Radiologist to protocol exam to ensure patient safety
When applicable the scheduler will communicate with referring provider via phone call or Cerner message center for additional patient medical information, prior imaging locations, medically implanted device manufacturing number if patient is unable to provide
Effective communication with authorization team, lead scheduler, supervisor & imaging facility

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Radiology Scheduler

The Radiology Scheduler interfaces with patients, Imaging facility, and Radiolog...

Location

United States , Rocklin

Salary:

24.00 - 32.74 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
One (1) year experience in a centralized scheduling call center setting and or minimum of two (2) years clinical experience in a health care setting
Excellent interpersonal, organizational and customer service skills are essential
Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment

Job Responsibility

Interfaces with patients, Imaging facility, and Radiologist to perform all functions related to the coordination of imaging scheduling
Work with Radiology technologist and or Radiologist to protocol exam to ensure patient safety
Communicate with referring provider via phone call or Cerner message center for additional patient medical information, prior imaging locations, medically implanted device manufacturing number if patient is unable to provide
Effective communication with authorization team, lead scheduler, supervisor & imaging facility

What we offer

Medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Radiology Scheduler

The Radiology Scheduler interfaces with patients Imaging facility and Radiologis...

Location

United States , Rancho Cordova

Salary:

24.00 - 32.74 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
At least one (1) year experience in a centralized scheduling setting and/or minimum of 2 years clinical back office experience
Excellent interpersonal, organizational and customer service skills are essential
Keyboarding skills and the ability to utilize computer equipment and software are required
Experience with other types of standard office equipment

Job Responsibility

Schedule Imaging Appointments
Cancel Imaging Appointment
Reschedule Imaging Appointments
Interface with patients, Imaging facility and Radiologist to perform all functions related to the coordination of imaging scheduling
Obtain and enter into Cerner scheduling: Medical history
Screen patient for medically implanted devices
Inform patient of medication limitations when needed
Inform patient when labs are needed
Inform patient of exam preparations
Obtain and input demographics, insurance authorization and run eligibility in Cerner & GECB

What we offer

Medical, prescription drug, dental, vision plans
Life insurance
Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
Tuition reimbursement
Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Radiology Scheduler

The Radiology Scheduler interfaces with patients Imaging facility and Radiologis...

Location

United States , Rocklin

Salary:

24.00 - 32.74 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
At least one (1) year experience in a centralized scheduling setting and/or minimum of 2 years clinical back office experience
Excellent interpersonal, organizational and customer service skills are essential
Keyboarding skills and the ability to utilize computer equipment and software are required
Experience with other types of standard office equipment

Job Responsibility

Schedule Imaging Appointments
Cancel Imaging Appointment
Reschedule Imaging Appointments
Interface with patients, Imaging facility, and Radiologist to perform all functions related to the coordination of imaging scheduling
Obtain and enter medical history into Cerner scheduling
Screen patient for medically implanted devices
Inform patient of medication limitations when needed
Inform patient when labs are needed
Inform patient of exam preparations
Obtain and input demographics, insurance authorization and run eligibility in Cerner & GECB

What we offer

Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off (minimum of 14 paid time off days, including holidays annually for full-time benefit eligible team members)
Tuition reimbursement
Retirement plan benefit(s) including 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Radiology Scheduler

The Radiology Scheduler interfaces with patients, Imaging facility, and Radiolog...

Location

United States , Rocklin

Salary:

24.00 - 32.74 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
At least one (1) year experience in a centralized scheduling setting and/or minimum of 2 years clinical back office experience
Excellent interpersonal, organizational and customer service skills are essential
Keyboarding skills and the ability to utilize computer equipment and software are required
Experience with other types of standard office equipment

Job Responsibility

Schedule Imaging Appointments
Cancel Imaging Appointment
Reschedule Imaging Appointments
Interface with patients, Imaging facility, and Radiologist to perform all functions related to the coordination of imaging scheduling
Obtain and enter into Cerner scheduling: Medical history
Screen patient for medically implanted devices, pain pumps, pacemaker, prosthetics, metal in the body, etc.
Inform patient of medication limitations when needed
Inform patient when labs are needed
Inform patient of exam preparations, food, water, contrast etc.
Obtain and input demographics, insurance, authorization and run eligibility in Cerner & GECB

What we offer

Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
Tuition reimbursement
Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Radiology Scheduler

As our Scheduler, you will orchestrate a seamless and efficient care process for...

Location

United States , Rocklin

Salary:

24.00 - 32.74 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School GED General Studies
One (1) year experience in a centralized scheduling call center setting and or minimum of two (2) years clinical experience in a health care setting
Excellent interpersonal, organizational and customer service skills
Keyboarding skills and the ability to utilize computer equipment and software are required, as is experience with other types of standard office equipment
Team player, able to multi-task, self-starter, detail oriented and proactive

Job Responsibility

Schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies
Ensure timely scheduling through effective communication
Accurately gather and verify patient insurance and documentation
Process reports
Provide exceptional customer service to patients via phone and in-clinic assistance
Obtain and enter into Cerner scheduling: Medical history
Screen patient for medically implanted devices, pain pumps, pacemaker, prosthetics, metal in the body, etc
Inform patient of medication limitations when needed
Inform patient when labs are needed
Inform patient of exam preparations, food, water, contrast, etc.

What we offer

Medical, prescription drug, dental, vision plans
Life insurance
Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
Tuition reimbursement
Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

New

Radiology Scheduler

As our Scheduler, you will orchestrate a seamless and efficient care process for...

Location

United States , Rocklin

Salary:

24.00 - 32.74 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School GED General Studies
One (1) year experience in a centralized scheduling call center setting and or minimum of two (2) years clinical experience in a health care setting
Excellent interpersonal, organizational and customer service skills
Keyboarding skills and the ability to utilize computer equipment and software are required, as is experience with other types of standard office equipment
Team player, able to multi-task, self-starter, detail oriented and proactive

Job Responsibility

Schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies
Ensure timely scheduling through effective communication
Accurately gather and verify patient insurance and documentation
Process reports
Provide exceptional customer service to patients via phone and in-clinic assistance
Obtain and enter into Cerner scheduling: Medical history
Screen patient for medically implanted devices, pain pumps, pacemaker, prosthetics, metal in the body, etc
Inform patient of medication limitations when needed
Inform patient when labs are needed
Inform patient of exam preparations, food, water, contrast, etc.

What we offer

Medical, prescription drug, dental, vision plans
Life insurance
Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
Tuition reimbursement
Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Radiology Scheduler

American Nursing Care

Location:
United States , Rocklin

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 12, 2026

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