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The Radiology Scheduler interfaces with patients, Imaging facility, and Radiologist to perform all functions related to the coordination of imaging scheduling. Scheduler will work with Radiology technologist and or Radiologist to protocol exam to ensure patient safety. When applicable the scheduler will communicate with referring provider via phone call or Cerner message center for additional patient medical information, prior imaging locations, medically implanted device manufacturing number if patient is unable to provide. Effective communication with authorization team, lead scheduler, supervisor & imaging facility.
Job Responsibility:
Interfaces with patients, Imaging facility, and Radiologist to perform all functions related to the coordination of imaging scheduling
Work with Radiology technologist and or Radiologist to protocol exam to ensure patient safety
Communicate with referring provider via phone call or Cerner message center for additional patient medical information, prior imaging locations, medically implanted device manufacturing number if patient is unable to provide
Effective communication with authorization team, lead scheduler, supervisor & imaging facility
Requirements:
High School diploma or equivalent
One (1) year experience in a centralized scheduling call center setting and or minimum of two (2) years clinical experience in a health care setting
Excellent interpersonal, organizational and customer service skills are essential
Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
Nice to have:
CERTIFIED MEDICAL ASSISTANT (CT MA)
Familiarity with an electronic practice management system is preferred
Experience with multi-line phones/ACD phones preferred
Medical terminology preferred
What we offer:
Medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings