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An opportunity exists for a Billing Supervisor to join Austin Health on a 12‑month fixed‑term basis, covering a period of parental leave. This is an excellent opportunity to lead an established team and make an immediate impact. Reporting to the Radiology & MIT Business Manager, this role is responsible for supervising the Medicare billing functions, ensuring billing processes are accurate, timely and compliant with Medicare, TAC, WorkCover, private health fund requirements.
Job Responsibility:
Supervising the Medicare billing functions
Ensuring billing processes are accurate, timely and compliant with Medicare, TAC, WorkCover, private health fund requirements
Providing day‑to‑day leadership to a small team of billing staff
Overseeing workload allocation and validation
Monitoring billing performance
Supporting continuous improvement initiatives across billing processes and documentation
Requirements:
Experience supervising or leading a small administrative team
Strong organisational, time‑management and problem‑solving skills
Confidence working across multiple systems, including intermediate Excel skills
Experience using Microsoft Teams, SharePoint and reporting tools such as Power BI
Excellent interpersonal and communication skills
A commitment to quality, accuracy and Austin Health values
Nice to have:
Experience in patient billing or healthcare administration
Familiarity with Medicare billing processes or public hospital environments