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As a WordPress R&D Specialist, you will play a crucial role in researching user needs, analyzing competition, identifying interesting use cases and features, and helping our development team understand them before and during the development process. Your expertise will be vital in ensuring that our products, meets and exceeds user expectations while outperforming the competition.
Job Responsibility:
Conduct thorough research on user needs and preferences, staying up-to-date with industry trends and market demands
Analyze competitor products, identify their strengths and weaknesses, and use this knowledge to inform our development process
Discover and document interesting use cases, features, and enhancements based on user feedback and market research
Work closely with the product design team to brainstorm and contribute to the creation of a beautiful user experience for product
Collaborate with our development team, providing insights and guidance during the development process
Participate in the quality assurance process, conducting thorough testing to ensure the product meets high standards of performance, usability, and compatibility
Act as a user advocate, testing the product from a user’s perspective and ensuring it meets their requirements and expectations
Monitor support channels to identify areas where users need assistance, get confused, or require improvement
Participate in the social media and community to engage and support our users
Learn and adopt agile methodologies for efficient project management
Requirements:
Strong understanding of WordPress and experience in working with WordPress page builders and website builders, with particular emphasis on Gutenberg
Experience in conducting user research, competitor analysis, and translating findings into actionable insights for development teams
Solid knowledge of website development processes, including front-end and back-end technologies
Excellent problem-solving skills and ability to work collaboratively in a fast-paced team environment
Strong attention to detail and ability to prioritize tasks effectively
Excellent communication skills are must, both written and verbal, with the ability to convey complex concepts to technical and non-technical stakeholders
What we offer:
Work from anywhere
The opportunity to learn and grow in a fast-growing team
Manage your own time as you see fit
Flexible work environment – We believe that people work best when they have the freedom to work from wherever they choose
Fun atmosphere – let your hair down now and then
Challenging tasks – Equip yourself by tackling new challenges
Limitless ability to grow within the company
Learn something new every day – Grow your career with bright possibilities
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