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Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. The ideal candidate will be responsible for maintaining and providing support of foundational data elements including items, pricing, authorizations and customer related information. This individual will work across Arrow Global Components teams providing problem resolution and ongoing expertise to support operational excellence.
Job Responsibility:
Responding to Requests for Quotes (RFQ) by scrubbing, cleansing and amending the RFQ with pricing & costing information incl. troubleshooting while ensuring SLA's are being met
Validating proper request documentation and communication back to the requestor in case additional information is required
Managing and expanding where needed both the ERP system as well as the customized solution for semi-automated RFQ processing
Reviewing, maintaining and updating the process documentation based on supplier updates or internal configuration changes
Reviewing, maintaining and updating the system setup where needed for seamless linkage with the centralized data center
Monitoring operational reports and system alerts, acting appropriately
Providing timely issue escalation and proactive communication to management and impacted stakeholders
Updating and refreshing the underlying data structure for better matching results
Learning constantly by attending various trainings
Requirements:
Fluent in English
Comfortable communicating in writing and on the phone
Attention to detail
Motivated and driven
Experience operating with Excel
Previous experience working with other ERP systems
Interest in data & numbers
What we offer:
Social advantage: CNSS, CIMR, Health insurance
Very good working atmosphere in a team of passionate collaborators
Work culture where you can make an impact
Working within an international organization, recognized worldwide in its sector