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Queue Host

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360 Resourcing Solutions

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Location:
United Kingdom , York

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

An opportunity has arisen for a Queue Host to join us as part of our team at Bettys York where we serve an array of our iconic Bettys treats. As a Queue Host you will be the welcoming face of Bettys, setting the scene for each customer’s visit through warmth, care and genuine hospitality; ensuring every customer begins their Bettys experience feeling valued and looked after. Strategically overseeing our OpenTable bookings to optimise flow and maximise capacity.

Job Responsibility:

  • Be the welcoming face of Bettys
  • Set the scene for each customer’s visit through warmth, care and genuine hospitality
  • Ensure every customer begins their Bettys experience feeling valued and looked after
  • Strategically oversee OpenTable bookings to optimise flow and maximise capacity

Requirements:

  • Strong customer service skills
  • Excellent time management
  • Ability to work at pace
  • Ability to build strong relationships
  • Ability to work well with others
  • Ability to think quickly when problems arise
  • Ability to work well under pressure
  • Ability to remain calm during busy times while maintaining superior customer service
  • Previous experience working with OpenTable preferred
  • Knowledge of allergens, food safety and health and safety procedures preferred

Nice to have:

  • Previous experience working with OpenTable
  • Knowledge of allergens, food safety and health and safety procedures
What we offer:
  • Free meals, drinks and snacks while at work
  • Discretionary quarterly profit-share bonus
  • Holiday allowance with the option to buy and (in some cases) sell additional days
  • Company-wide employee discounts
  • Access to health cash plan
  • Wellbeing support
  • Company funded counselling
  • Enrolment in the company pension
  • Range of development opportunities
  • External training programmes
  • Apprenticeships
  • Internal 1:1 coaching schemes

Additional Information:

Job Posted:
March 18, 2026

Expiration:
March 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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