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Quantitative UX Researcher

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OpenAI

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Location:
United States , San Francisco

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

266000.00 - 385000.00 USD / Year
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Job Description:

The UX Research team is a small team with outsized impact across OpenAI. We sit at the intersection of users, product, and safety—helping ensure that powerful AI systems are built responsibly and grounded in real human needs. Our work informs critical product decisions across OpenAI. We partner closely with product, design, engineering, and leadership to bring clarity to complex questions—often in fast-moving spaces where norms and best practices are still being defined.

Job Responsibility:

  • Design and execute quantitative research across the product lifecycle, from foundational understanding to concept validation, prototyping, and usability evaluation
  • Partner with product managers, designers, engineers, and data scientists to identify high-impact opportunities where quantitative insights can meaningfully shape product decisions
  • Lead rigorous, customized studies that answer both strategic and tactical questions, using methods such as surveys, experiments, and behavioral data analysis
  • Translate complex data into clear, actionable recommendations that drive alignment and decision-making across teams
  • Apply strong survey methodology and statistical rigor to ensure findings are valid, reliable, and decision-ready
  • Influence product direction through close cross-functional collaboration and clear, audience-appropriate storytelling

Requirements:

  • 5+ years of experience working in user experience research, market research, data science, and/or a related field with a strong focus on quantitative methods
  • Expertise in quantitative research, with proficiency in statistical analysis, experimental design, survey methodology, and behavioral data analysis
  • Strong data analysis skills using tools such as SQL and Python
  • Exceptional written and verbal communication skills, with the ability to influence decision-making at all levels
  • Proven experience leading quantitative research projects that have made a lasting impact on product and design decisions
  • Experience working with senior stakeholders
  • A drive for excellence and the ability to consistently raise the bar
What we offer:
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
  • Offers Equity
  • performance-related bonus(es) for eligible employees

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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