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The Music Mission empowers creators to grow, engage, and monetize their fan bases on Spotify. We build promotional and expression tools for artists and their teams, powered by Spotify’s deep understanding of listener behaviors. We’re looking for a passionate and data-savvy Quantitative User Researcher to join our team! As a member of the Product Insights organization, you’ll join a multidisciplinary group of user researchers, data scientists, and analytics engineers dedicated to deepening Spotify’s understanding of creators and listeners. Positioned at the intersection of B2B and B2C research, we collaborate with product, design, data science, business, and marketing partners to create tools and experiences to support artists and their organizations in connecting with listeners worldwide. As a Quantitative User Researcher, you will combine your expertise in behavioral analysis, experimentation, and survey science to scale our understanding of user needs, motivations, and behaviors. You’ll collaborate closely with qualitative researchers to generalize qualitative insights and support qualitative studies that deepen user understanding. You’ll work across Spotify’s creator and listener experiences to bring clarity to complex behavioral patterns and provide actionable, user-centered evidence that informs product and design decisions.
Job Responsibility:
Independently design and complete quantitative research studies, including large-scale surveys, behavioral analyses, trend analyses, and usability benchmarking
Translate rich qualitative findings into representative, scalable quantitative hypotheses, and design methods to validate them at scale
Triangulate behavioral data with attitudinal or survey data to identify behavioral patterns and explain underlying motivations and perceptions
Develop and maintain longitudinal measurements to monitor creator experience & product health over time (e.g., satisfaction trackers, usability benchmarks, perception scales)
Communicate insights clearly and compellingly through dashboards, visualizations, and narratives that lead to actionable recommendations
Partner with qualitative researchers on mixed-method projects and conduct qualitative research to complement quantitative findings
Collaborate closely with product, design, engineering and data science to ensure insights influence product roadmap decisions and experimentation design
Requirements:
Advanced degree (Master’s or PhD) in Statistics, Behavioral Science, Psychology, Data Science, Human-Computer Interaction, or a related field
4+ years of experience conducting quantitative user research in a product development environment
Proficient in designing, executing, and analyzing large-scale surveys, behavioral experiments, usability benchmarks, or attitudinal trackers
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