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Randstad · Quality Control

Quality Technician/ Complaints Investigator

United Kingdom, Witney 17.19 GBP / Hour · Job Posted June 02, 2026

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Job Description

We are looking for technical detectives to perform deep-dive investigations into returned medical devices. You will be figuring out exactly why a device didn't work as expected, ensuring we maintain the ultimate gold standard in global healthcare. No Experience? No Problem: If you have strong IT skills and a logical brain, we provide the full technical training.

Job Responsibility

Perform hands-on device testing
use Excel to track quality trends
collaborate with global teams to improve product design
meticulously examine customer-returned devices
log findings, identify emerging trends, and spot patterns
participate in Continuous Improvement projects
share insights with local and international teams
translate technical findings into clear reports for management.

Requirements

Strong IT skills
logical brain
analytical and methodical mindset
documentation focused
proficient in Microsoft Office (specifically Word and Excel)
strong communicator
completed secondary education (Maths and English essential).

Nice to have

Experience in a lab or with Root Cause Analysis (RCA) is a plus.

Randstad - All Job Offers

17.19 GBP / Hour · Witney

Quality Technician/ Complaints Investigator

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