Quality Technical Lead Analyst, Citi

Citi

Location:
Canada, Mississauga

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

120800.00 - 170800.00 USD / Year

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Job Description:

The IT Quality Tech Lead Analyst is a strategic professional who stays abreast of developments within their field, contributes to directional strategy, guides colleagues, and significantly impacts the organization. Main tasks include planning and executing tests, maintaining quality metrics, and improving standards and procedures.

Job Responsibility:

performs functional, automation and regression testing and all initiatives related to User Acceptance Testing (UAT) process and product rollout into production
conducts a broad range of complex process monitoring, product evaluation and audit assignments
follows industry quality trends
applies to current environment as appropriate
interacts with various levels of management
communicates technology level process changes
ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
monitors products for conformance to standards
monitors processes for conformance to procedures
identifies risks
ensures annual organizational reviews of standards and procedures are conducted
documents findings and performs root cause analyses
recommends solutions and improvements to existing standards and procedures
collaborates with other areas in technology to develop new standards and procedures
ensures all corrective actions are assigned, documented and completed
verifies traceability in project work products
gathers, maintains and reports on quality metrics
acts as advisor and mentor for junior members of the team
analyzes requirements and executes tests, document testing requirements and processes for all applications to ensure QA policies and standards are met
performs other duties and functions as assigned
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

6+ years of experience in an IT Quality role
ability to work independently or within groups on projects assigned
requires in-depth knowledge, understanding and analytical thought
exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry
strong understanding of testing processes
in depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management
must demonstrate confidence in their abilities
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred

What we offer:

equal opportunity employer
accessible accommodations for persons with disabilities
coordinated work-life balance

Additional Information:

Job Posted:
November 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Quality Technical Lead Analyst