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Quality Team Rooms Inspector

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Gaylord Opryland Resort & Convention Center

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

18.50 USD / Hour
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Job Description:

The Quality Team Rooms Inspector is responsible for maintaining the cleanliness and order of guest rooms and public areas, ensuring adherence to company standards and safety protocols. The role involves physical tasks such as lifting, bending, and walking for extended periods, as well as interacting with guests and team members in a professional manner.

Job Responsibility:

  • Respond promptly to requests from guests and other departments
  • Fill cart with supplies and transport cart to assigned area
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Replace guest amenities and supplies in rooms
  • Replace dirty linens and terry with clean items
  • Make beds and fold terry
  • Clean bathrooms
  • Remove trash, dirty linen, and room service items
  • Check that all appliances are present in the room and in working order
  • Straighten desk items, furniture, and appliances
  • Dust, polish, and remove marks from walls and furnishings
  • Vacuum carpets and performs floor care duties
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance

Requirements:

  • No high school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Stand, sit, kneel, or walk for an extended period across an entire work shift
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
What we offer:
  • Opportunities well beyond that of a traditional hotel
  • Endless career opportunities
  • Inclusive, people-first culture
  • Non-discrimination on any protected basis

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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