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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services is seeking a Quality Systems Specialist to support our Commercial Training Solutions business. Join a growing team focused on ensuring quality & compliance across a diverse portfolio of solutions including flight training services, simulator operations, and aircraft maintenance training. This position is perfect for someone passionate about aviation, driven to improve quality, and eager to work in a collaborative environment to deliver world-class services to airline customers and advance global aviation safety. As part of a global quality organization, you will provide end-to-end quality management guidance to leaders, business units, and cross-functional teams. Your primary responsibilities will draw on deep knowledge of quality systems to design, implement, and sustain robust compliance and improvement activities across the enterprise. A successful candidate will have proven quality management experience in a services delivery, training, or software business, ideally in the aviation industry, along with strong expertise in internal auditing and process conformance oversight.
Job Responsibility:
Design and implement innovative solutions for complex quality problems, ensuring alignment with business objectives and customer requirements
Lead the development and refinement of new work practices, techniques, and quality standards
recognized as a go-to expert within the Quality organization
Oversee document control processes, including issuance, revision tracking, access management, and records retention, to maintain quality and compliance
Develop and deliver tailored training, coaching, and guidance on audits, root cause analysis, CAPA, continuous improvement, and core quality management principles
Partner with stakeholders to define, implement, and maintain meaningful quality metrics and dashboards that enable data-driven decisions and measure process health
Plan and execute site, system, and process audits to verify compliance with industry standards (e.g., AS9100), aviation regulation, and customer requirements
Advise and collaborate with senior leadership to design and deploy process improvements that affect multiple teams and locations, driving measurable operational gains
Operate with a high degree of autonomy, setting objectives and selecting approaches while ensuring consistent, compliant outcomes across assignments
Continuously expand your expertise in quality management and best practices to strengthen organizational capability
Requirements:
5+ years of experience implementing and maintaining Quality Management Systems (QMS) in a services delivery, training, or software business
5+ years of experience applying process improvement and problem-solving methodologies (root cause analysis, CAPA)
Strong written, verbal, and presentation skills
ability to communicate technical and compliance concepts to leadership and technical teams
Demonstrated ability to perform audits and generate actionable findings and remediation plans
Able to obtain and maintain a valid passport and travel internationally without restriction
Nice to have:
Experience auditing Approved Training Organizations (ATO), Flight Simulation Training Device (FSTD), or Maintenance Training Organizations (MTO)
Professional certifications such as ASQ CQA or equivalent
AS9100 lead auditor certification or equivalent
Six Sigma Green Belt or higher
What we offer:
Competitive base pay and variable compensation opportunities
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Programs that provide for both paid and unpaid time away from work
Industry-leading tuition assistance program pays your institution directly
Resources and opportunities to grow your career
Up to $10,000 match when you support your favorite nonprofit organizations