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The Quality Systems Manager role will support both the Crewe and Aston sites, typically working across a split of two days at one site and three days at the other, in line with business requirements.
Job Responsibility:
Managing and developing the quality management system, ensuring documentation is controlled, current and compliant with legislation and industry standards
Establishing and maintaining robust audit processes against the QMS to review compliance and drive improvement
Creating and maintaining structured reviews of industry, customer and business codes of practice, presenting action plans and embedding best practice
Managing the internal audit programme, ensuring actions are communicated and closed out within agreed timescales
Collating and communicating food standards agency and customer alerts, responding effectively and in a timely manner
Managing HACCP teams, coordinating and documenting reviews and ensuring updates are implemented across the business
Managing BRC and internal pillar audits, ensuring non-conformances are addressed and closed within agreed timescales
Operating safely and supporting the team to uphold high standards of health, safety and environmental compliance
Supporting site and business-wide continuous improvement initiatives
Requirements:
Strong knowledge of quality management systems within a fast-paced food manufacturing or FMCG environment
Proven capability managing audits, allergens and risk assessments to high standards
Confidence producing and analysing KPIs to support continuous improvement
Experience managing customer complaints and non-conformance processes
Strong stakeholder engagement skills across technical and operational teams
High attention to detail with a structured and methodical approach
Ability to prioritise, influence and manage multiple activities effectively
A proactive mindset with a passion for quality assurance and service excellence