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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Responsibility:
Based on notification from the field, facilitate investigation and resolution of product excursion events across all USSC locations
Collaborate with internal teams and manufacturers to assess product viability and deliver clear recommendations to the USSC’s Product Review Board (PRB)
Support ongoing compliance with GDP and regulatory requirements
Partner with operational and functional leaders to identify and integrate best practices, driving adherence to quality standards throughout the supply chain
Actively participate in the Product Review Board, ensuring thorough evaluation of products subject to quality events and excursions and presenting relevant facts to approvers
Provide key performance indicators (KPIs) related to product quality events and actionable insights to support continuous improvement initiatives
Provide support for network-wide quality and continuity events impacting product quality
Handle maintenance of eQMS users, including onboarding and offboarding processes
Support documentation processes, including requests, reviews, and updates, while collaborating with stakeholders to ensure compliance
Facilitate periodic document reviews and assist in ensuring timely updates or retirements
Contribute to various eQMS initiatives, including process improvements and system enhancements
Requirements:
Requires broad training in fields such as business administration, Quality, Regulatory, Supply Chain or similar vocations generally obtained through completion of a four-year bachelor's degree program
Normally requires a minimum of three (3) years directly related and progressively responsible professional technical writing experience involving supply Chain concepts, practices and procedures
Experience maintaining document control functions, preferably within pharmaceutical manufacturing, distribution or other GxP regulated industry, is preferred
Experience serving as technical publications department editor is preferred
Demonstrated success in operating within a highly matrixed environment
Knowledge of regulatory compliance matters and/or operating in a Quality Management System
Excellent organization skills
attention to detail and the ability to communicate effectively both orally and in writing
Working understanding of Good Documentation Practices
Strong interpersonal and leadership skills
Ability to meet deadlines and work in a distribution-driven environment
Strong decision-making skills
Excellent problem-solving skills
ability to resolve issues effectively and efficiently
Advanced English
Nice to have:
Experience maintaining document control functions, preferably within pharmaceutical manufacturing, distribution or other GxP regulated industry
Experience serving as technical publications department editor