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Quality Risk Assessor - Mortgages

United Kingdom, Basildon Employment contract · Job Posted May 27, 2026
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Job Description

We are looking for a Quality Risk Assessor (mortgage compliance) Previous experience is not essential as full training will be provided, enabling the successful candidate to acquire all of the industry-specific knowledge needed to undertake the role. Our successful candidate will join us on a full-time, permanent basis, with hybrid working, 3 days from our Basildon office and 2 days working from home.

Job Responsibility

  • Complete reviews of mortgage & insurance cases, assessing each case against a predefined, specific criteria
  • Provide feedback and guidance on the cases reviewed, to enable remedial items to be completed by the mortgage adviser
  • Liaise with advisors and Senior Audit where required to resolve case issues
  • Review the updated cases to make sure all remedial actions have been completed satisfactorily by the Adviser
  • Update logs/spreadsheets with details of cases managed and cases completed

Requirements

  • Previous office/admin experience preferred but not essential
  • Able to remain focused and motivated reviewing lengthy, detailed documentation
  • Keen eye for detail
  • Probing, investigative, analytical
  • Clear and articulate communicator
  • Good knowledge of MS Office packages
  • Ability to create MI and reporting
  • Mortgage file reviewing is an advantage, but not essential
  • Able to fully satisfy the pre-employment screening process, which comprises right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks

Nice to have

Mortgage file reviewing is an advantage

What we offer

  • Great company culture
  • Structured career progression
  • Performance-related bonus (non-contractual)
  • 22 days annual leave + your birthday off + up to 3 more annual leave days linked to years of service
  • Company Pension with optional matched additional contributions up to 1.5%
  • Flexibility to work from home
  • Free breakfast, lunch, fresh fruit snacks, hot and cold soft drinks when working in the office
  • 2 days off per annum for charity/community volunteering
  • 2 half days paid leave for 'me time' to support mental and physical wellbeing
  • 1 day paid leave for 'team time' joining your team in a volunteering/community service activity
  • Full programme of employee engagement activities
  • Company reward and recognition schemes
  • Retail discounts and cash back platform
  • Salary sacrifice schemes for home and tech, cycle to work, pension scheme
  • Company sick pay
  • Option to buy up to 5 additional days of annual leave
  • Gym Subsidy
  • Employee Assistance Programme
  • £500 employee referral scheme
  • Death in service insurance cover
  • Critical illness insurance cover
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