CrawlJobs Logo

Quality, Risk, and Improvement Lead

New Zealand, Epsom, Auckland 95000.00 - 130000.00 NZD / Year · Job Posted February 24, 2026
Apply Position
Job Link Share

Job Description

Elizabeth Knox Home & Hospital is seeking an experienced Quality, Risk & Improvement Lead to support the Chief Executive Officer and Senior Leadership Team in enhancing organisational performance, strengthening governance frameworks, and ensuring the delivery of high-quality, safe, and resident-centred care.

Job Responsibility

  • Leading quality and risk management systems and activities
  • Driving continuous improvement initiatives using Lean, Six Sigma, Agile, or similar methodologies
  • Overseeing incident management, complaint processes, root cause analyses (RCAs), and risk registers
  • Supporting accreditation processes, audits, compliance reporting, and Clinical Governance Committees
  • Monitoring organisational performance through data analysis and KPIs and recommending improvement strategies
  • Promoting organisational learning in quality, risk, and infection prevention and control
  • Leading change management initiatives and identifying opportunities for operational efficiency
  • Fostering culturally safe practice and a strong health, safety, and wellbeing culture

Requirements

  • A relevant tertiary qualification in business, health management, or a related discipline
  • Certification in Lean, Six Sigma, and/or project management
  • A minimum of five years' experience in process improvement, innovation, or organisational transformation (experience in healthcare is preferred)
  • Strong analytical capability with the ability to interpret data and translate insights into action
  • Excellent communication and stakeholder engagement skills
  • Demonstrated ability to lead change, influence outcomes, and delivery measurable results
  • Strong organisational skills with high attention to detail

Nice to have

Experience in aged care or clinical environments (desirable)

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Quality, Risk, and Improvement Lead

8 matching positions

Wholesale Credit Risk Data Quality Analytics and Reporting Senior Lead Analyst- Senior Vice President

Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in Banking or Finance industry preferred
  • 12+ years of experience on working with Wholesale Credit Risk dataset
  • Experience / Certifications in Agile Methodology preferred
  • Experience monitoring and managing Data Quality on an ongoing basis, including identifying and resolving issues
  • executing against Data Quality strategies and policies
  • Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • able to drive consensus, and influence relationships at all levels
  • Collaborates effectively by building partnerships and working well with others to meet shared objectives
  • Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
  • Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the big picture while paying close attention to detail
Job Responsibility
Job Responsibility
  • Directs key initiatives within the business through the collection, analysis, review, reporting, documentation and communication of business needs and requirements
  • Manages resource allocation of work on key projects/initiatives
  • Deals with complex and highly variable issues with substantial potential business impact
  • Applies ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations
  • Acts as an advisor or coach to new or lower-level personnel in the business processes and procedures of the business
  • Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
  • Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business
  • Designs/analyzes complex reports to satisfy management requirements
  • Uses broad discretion in developing solutions for broad-based business reporting issues
  • Leads reengineering efforts in business's methodology, strategy, and organizational goals
  • Fulltime
Read More
Arrow Right

Data Governance and Quality Lead

Join VodafoneThree at a pivotal point in our journey as we build the UK’s best n...
Location
Location
United Kingdom , Newbury
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You bring strong experience in data governance, data quality or data management within complex operational or technology-led environments
  • You understand data lifecycle management, stewardship models, ownership frameworks and governance controls
  • You have experience defining and embedding data quality standards, metrics, validation rules and remediation processes
  • You’re familiar with metadata management, data catalogues, lineage tools and governance platforms
  • You can interpret data flows and system behaviours across multiple platforms to spot risks, gaps and improvement opportunities
  • You’re confident engaging and influencing a broad range of stakeholders, from SMEs and operational teams to technical specialists and senior leaders
  • You work well across Data Engineering, Architecture, Security and Risk teams to drive joined-up governance practices
  • Experience in telecoms, engineering, infrastructure or another asset-heavy environment would be an advantage
Job Responsibility
Job Responsibility
  • Lead the implementation of ND&I’s data governance framework, turning policy and standards into practical controls and ways of working
  • Define clear ownership, accountability and stewardship for critical datasets across build, rollout, estate, connectivity and supporting domains
  • Set and embed data quality standards across accuracy, completeness, timeliness and consistency
  • Work with Data Engineering to introduce monitoring, validation checks and issue-resolution processes within data pipelines and tooling
  • Identify and maintain critical data elements, ensuring definitions, business rules and quality thresholds are consistently applied
  • Drive better adoption of metadata, lineage and data cataloguing so datasets are documented, transparent and easier to trust and use
  • Coordinate the Data Steward network, providing guidance and support to help teams embed strong data practices in day-to-day operations
  • Partner with Security, Risk, Enterprise Data and OSS/IT teams to ensure data is governed responsibly and meets policy and regulatory expectations
  • Support analytics, automation and AI use cases by helping ensure governed, high-quality data is available across ND&I
  • Maintain clear documentation, control evidence and remediation tracking to support audit readiness
What we offer
What we offer
  • Excellent basic salary plus bonus and Vodafone benefits
  • up to 28 days off plus bank holidays
  • paid time for charity work
  • discounts
  • vouchers
  • pension plan
  • amazing learning tools
  • top-notch parental leave policies
  • Fulltime
Read More
Arrow Right

Quality, Risk and Governance Manager

We are seeking an experienced Quality, Safety & Risk Manager to join a leading h...
Location
Location
Ireland , Dublin
Salary
Salary:
80000.00 - 95000.00 EUR / Year
compass-associates.com Logo
Compass Associates
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree-level qualification in Quality Management, Risk Management, Healthcare Management, Nursing, Allied Health, or a related discipline
  • Minimum of 5 years' experience in a senior quality, risk, compliance, or governance role within healthcare
  • Demonstrated experience leading quality and risk governance frameworks
  • Experience implementing and managing Quality Management Systems (QMS)
  • Proven track record managing regulatory compliance, inspections, and accreditation processes
  • Experience developing and implementing policies, procedures, and governance frameworks
  • Strong stakeholder management experience, including engagement with senior leadership teams and external regulators
  • Full driving licence and willingness to travel regularly across multiple healthcare sites
  • Excellent written and verbal communication skills.
Job Responsibility
Job Responsibility
  • Lead and manage the Quality & Compliance Team, providing direction, support, and oversight
  • Partner with local clinical and operational teams to ensure consistent implementation of quality, safety, and risk initiatives across all locations
  • Provide strategic leadership for quality governance and risk management frameworks
  • Oversee the development, implementation, and continual improvement of the organisation's Quality Management System (QMS)
  • Lead the development, review, and implementation of policies, procedures, protocols, and guidelines in line with best practice and regulatory requirements
  • Promote a culture of continuous improvement and patient-centred care across the organisation
  • Ensure compliance with all relevant healthcare regulations, standards, and legislative requirements
  • Lead accreditation and re-accreditation programmes, including international quality standards
  • Oversee internal audit programmes and associated quality assurance activities
  • Provide expert guidance and support to senior leadership and clinical teams on quality, safety, compliance, and governance matters
What we offer
What we offer
  • Opportunity to join a growing healthcare organisation with a strong commitment to quality and patient care
  • Strategic leadership role with significant influence across the organisation
  • Collaborative and supportive senior management team
  • Competitive salary and benefits package
  • Ongoing professional development opportunities.
  • Fulltime
Read More
Arrow Right

Clinical Risk and Quality Manager

The Clinical Risk and Quality Manager (CRQM) is responsible for managing the dev...
Location
Location
Ireland , Galway or Dublin
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • RCN qualified
  • Minimum of 7-10 years’ clinical experience in hospital and/or community care
  • Experience in legislative / regulatory compliance, quality assurance and risk management
  • Skilled in identifying, collecting, collating and analysing data
  • Able to evaluate complex information and confidently make decisions in a timely manner
  • Excellent communication and organisational skills, with strong attention to detail
  • Able to develop, manage and lead staff
  • Capable of prioritising and handling multiple tasks with deadlines
  • Excellent IT skills
  • Full driving licence
Job Responsibility
Job Responsibility
  • Maintain and develop the Paediatric Care division’s clinical governance framework
  • Ensure that a robust risk management process is maintained
  • Identify, manage, report on and address operational and clinical risks
  • Have input into care planning, reporting and ongoing clinical management
  • Keep up-to-date and monitor compliance with relevant legislation, standards and regulation
  • Ensure clinical policies and procedures reflect best practice
  • Take responsibility for the management of clinical audits
  • Have input into the development and management of the company’s training programmes
  • Develop an annual Paediatric Care Services Strategy
  • Develop and present key KPI reporting and metrics
  • Fulltime
Read More
Arrow Right

Application Development Lead, Margin and Risk, Vice President

We’re currently looking for a high caliber professional to join our team as Appl...
Location
Location
United States , Jersey City
Salary
Salary:
142320.00 - 213480.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
July 21, 2026
Flip Icon
Requirements
Requirements
  • 6-10 years of relevant experience in Apps Development role with hand on coding
  • Demonstrated thought leadership in designing complex and distrusted systems
  • In depth knowledge of Java, Spring, Kafka, Distributed Cache/Systems (e.g. Apache Ignite)
  • Hands on experience on relational databases like Oracle
  • Any experience with NoSQL databases like MongoDB is preferred
  • Experience with Python is preferred
  • Great exposure to microservices architecture
  • API first design thinking and implementation using Rest, websocket and gRPC
  • Experience with building applications on cloud platform such as Docker, Kubernetes or OpenShift
  • Proven implementation of design pattern and enterprise level architecture
Job Responsibility
Job Responsibility
  • Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
  • Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
  • Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
  • Guide team to establish design standard, improving efficiency of development workflow and product rollout
  • Take ownership of smooth Production releases planning and execution
  • Oversee software quality and system modifications
  • Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
  • Analyze existing operations to identify risks and redundancies
  • Conduct comprehensive assessments to develop solutions
  • Liaise with team members, management to ensure projects are completed to application development and governance standard
What we offer
What we offer
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right

Plant Quality and Continuous Improvement Manager

The Plant Quality & Continuous Improvement Manager leads in-process quality, aud...
Location
Location
United States , Peebles
Salary
Salary:
Not provided
dansons.com Logo
Dansons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or equivalent experience
  • Five years of experience in manufacturing, operational excellence, quality, or compliance roles
  • Three to five years of leadership or influencing experience in a manufacturing environment
Job Responsibility
Job Responsibility
  • Achieve first-pass quality targets and reduce process variation
  • Lead GMP, SMETA, and Chain of Custody audit readiness, execution, corrective actions, and sustainability
  • Maintain robust in-process quality systems, process control limits, real-time monitoring, and product traceability
  • Oversee non-conformance, hold/release, and documentation integrity
  • Implement Lean tools including 5S, standard work, visual management, and waste reduction
  • Drive root-cause problem solving, Kaizen events, and improvements in yield, throughput, and process stability
  • Ensure improvements are standardized, sustained, and embedded in daily operations
  • Implement and sustain layered process audits (LPA)
  • Conduct routine audits of SOPs, GMP requirements, and process controls
  • Lead corrective/preventive actions and hold leadership accountable for results
  • Fulltime
Read More
Arrow Right

Markets Data Analytics Risk and Control Lead Analyst

This role is part of the Markets Data Risk Execution team, focusing on improving...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years in Data Analytics within Banking (Markets)
  • Strong grasp of financial products, operational intricacies, and various Markets asset classes (Fixed Income, Equities, Derivatives, FX)
  • Comprehensive understanding of data's role in business decision-making
  • Knowledge of typical data quality issues at process touchpoints in complex technology environments
  • Strong data mining skills with advanced SQL
  • Advanced Tableau for data analysis and visualization
  • Advanced Python/Jupyter for data analysis
  • Proficiency with Excel and PowerPoint
  • Ability to manage tasks in issue management tools (e.g., JIRA, DCRM)
  • Experience in data governance or data quality issue management (IM) using glossary, lineage, and DQ tools
Job Responsibility
Job Responsibility
  • Manage data quality (DQ) issue management processes and support DQ governance in various forums
  • Engage in DQ issue triage, prioritize business needs, and provide proactive guidance to partners
  • Implement processes for effective internal data quality controls, monitor DQ reports, metrics, and drive continuous improvement to reduce inherent risks
  • Implement data quality reporting by defining and implementing business, data, and system-related control and issue remediation frameworks
  • Work closely with business partners on findings, make recommendations, and coordinate with stakeholders to drive change and issue resolution
  • Understand and ensure compliance with relevant policies (e.g., Citi Data Governance Policy), identify new requirements applicable to markets, and remediate gaps
  • Appropriately assess risk in business decisions, ensure compliance, and escalate/manage control issues transparently
  • Act as a Subject Matter Expert (SME) to senior stakeholders and operate with a limited level of direct supervision
  • Fulltime
Read More
Arrow Right

Vice President (VP), Issue Quality Control and Engagements Lead

The Vice President (VP), Issue Quality Control and Engagements Lead will be resp...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi's Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
Job Responsibility
Job Responsibility
  • Execute Quality Control activities across the full issue lifecycle in line with Issue Management, Quality Controls, and where required Quality Assurance procedures
  • Assess issue pervasiveness, challenge severity, impact and navigate management in the drafting of risk driven observations
  • Challenge Management's proposed remediation approach ensuring that it addresses root causes, it is sustainable and adheres to external (regulatory) & internal (policy) requirements
  • Support key stakeholders in the design and development of corrective action plans to address identified control gaps or failures
  • Leverage lessons learned from prior IQC reviews to improve the quality of remediation & timely closure of issues
  • Establish a network of key stakeholders in control functions to enable effective collaboration and partnership during engagements
  • Engage IA, ORM, ICRM, etc. on Audit/Exam scoping, bringing in SMEs as needed, to manage exercise scope
  • Support the business throughout all phases of the review/exam lifecycle
  • Create and continuously maintain a comprehensive, centralized view of the progress of planned non-regulatory engagements
  • Design and deploy reporting capability to ensure effective and timely communication of progress of these engagements
  • Fulltime
Read More
Arrow Right