CrawlJobs Logo
The Cigna Group Logo The Cigna Group · IT - Administration

Quality Review and Audit Senior Analyst

India, Bengaluru Employment contract · Job Posted May 20, 2026
Apply Position
Job Link Share

Job Description

As a Recovery Senior Analyst you will be directly supporting Cigna's affordability commitment within Cigna International's business. This role is responsible for to identifying, investigate and seeking recoveries for subrogation cases across Cigna's Global claims platforms. He/ She will work closely with Claims Operations, Clinical partners, Legal and Compliance, Account Management and Data Analytics.

Job Responsibility

  • Review clams and supporting documents to identify third party liability that caused injuries to Cigna insured
  • Interview customer, provider and/ or third-parties to establish liability and opportunity
  • Seek recovery of payments from third-parties responsible for the health damages caused to the insured or third-party insurer
  • Negotiate settlement agreements
  • Partner with external Legal vendors
  • Partner with Customer Services and Account Management on educating customers and clients regarding the subrogation rights and obtaining required documentation
  • Ensure cases are tracked and reported accurately
  • Perform data-mining to reveal trends and patterns of subrogation cases
  • Partner with Cigna TPAs on subrogation cases
  • Partner with Payment Integrity and other teams to raise awareness of schemes that fall under subrogation scope
  • Provide ongoing operational analysis of process components, while identifying and implementing changes as necessary to improve the level of quality and efficiency as measured by key performance indicators
  • Working closely with other departments to ensure Payment Integrity activities do not have an unnecessary negative impact on our customers

Requirements

  • You should enjoy working in a team of high performers, who hold each other accountable to perform to their very best
  • Experience and confidence in liaising with internal and external stakeholders
  • Commercial experience operating effectively under pressure and delivering results
  • Knowledge of Mainframe, Diamond, Actisure and/or Globalcare is preferred
  • Ability to negotiate settlement agreements
  • Critical mind-set with ability to understand regulatory and legal context
  • Experience with data analytics is plus
  • Demonstrated strong organization skills
  • Strong attention to detail
  • Ability to quickly learn new and complex tasks and concepts
  • Excellent communication skills
  • Ability to balance multiple priorities at once and deliver on tight timelines
  • Flexibility to work with global teams and varying time zones effectively
  • Strong organization skills with the ability to juggle priorities and work under pressure to meet tight deadlines
  • Dedicated to meeting the expectations and requirements of internal and external customers, excellent at building effective relationships and gaining trust and respect
  • Fluency in foreign languages in addition to fluent English is a strong plus

Nice to have

  • Knowledge of Mainframe, Diamond, Actisure and/or Globalcare
  • Experience with data analytics
  • Fluency in foreign languages in addition to fluent English
The Cigna Group - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Quality Review and Audit Senior Analyst

8 matching positions

It Quality Senior Analyst - Assistant Vice President

The Control Room Coordinator is a professional role. Applies in-depth disciplina...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8-12 years experience in an IT Quality role
  • Demonstrated execution capabilities
  • Development experience in a fast-paced, time-to-market driven environment
  • Experience with test automation, test scenario and test scripts creation and modification
  • Comfortable with writing complex queries
  • Experience with reporting tools
  • Hands on experience with testing automation tools
  • Project management experience preferred
  • Bachelor’s/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
  • Conducts complex process monitoring, product evaluation and audit assignments
  • reports issues and makes recommendations for solutions
  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
  • makes recommendations for enhanced documentation
  • Monitors products for conformance to standards
  • monitors processes for conformance to procedures
  • identifies risks and recommends solutions
  • ensures annual organizational reviews of standards and procedures are conducted
  • Documents findings and performs root cause analyses to provide recommended improvements
  • Fulltime
Read More
Arrow Right

It Quality Senior Analyst

The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disc...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7-10 years experience in an IT Quality role
  • Demonstrated execution capabilities
  • Development experience in a fast-paced, time-to-market driven environment
  • Experience with test automation, test scenario and test scripts creation and modification
  • Comfortable with writing complex queries
  • Experience with reporting tools
  • Hands on experience with testing automation tools
  • Project management experience preferred
  • Experience in testing financial/trading applications
  • Good hands-on experience/knowledge in SQL/Unix
Job Responsibility
Job Responsibility
  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
  • Responsibilities may also include software quality assurance testing
  • Conducts complex process monitoring, product evaluation and audit assignments
  • reports issues and makes recommendations for solutions
  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
  • makes recommendations for enhanced documentation
  • Monitors products for conformance to standards
  • monitors processes for conformance to procedures
  • identifies risks and recommends solutions
  • ensures annual organizational reviews of standards and procedures are conducted
  • Fulltime
Read More
Arrow Right

IT Quality Senior Analyst - Assistant Vice President

The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disc...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8-12 years experience in an IT Quality role
  • Demonstrated execution capabilities
  • Development experience in a fast-paced, time-to-market driven environment
  • Experience with test automation, test scenario and test scripts creation and modification
  • Comfortable with writing complex queries
  • Experience with reporting tools
  • Hands on experience with testing automation tools
  • Excellent in Software Quality Assurance methodologies, process and best practices along with strong understanding of current application development technology
  • Expert in test cycles, test tools, and testing methodologies
  • Detailed knowledge relational database and SQL
Job Responsibility
Job Responsibility
  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
  • Responsibilities may also include software quality assurance testing
  • Conducts complex process monitoring, product evaluation and audit assignments
  • reports issues and makes recommendations for solutions
  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
  • makes recommendations for enhanced documentation
  • Monitors products for conformance to standards
  • monitors processes for conformance to procedures
  • identifies risks and recommends solutions
  • ensures annual organizational reviews of standards and procedures are conducted
  • Fulltime
Read More
Arrow Right

IT Quality Senior Analyst - Assistant Vice President

The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disc...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in an IT Quality role
  • Demonstrated execution capabilities
  • Development experience in a fast-paced, time-to-market driven environment
  • Experience with test automation, test scenario and test scripts creation and modification
  • Comfortable with writing complex queries
  • Experience with reporting tools
  • Hands on experience with testing automation tools
  • Expert-level proficiency in Java for writing automation scripts, developing custom frameworks, and understanding the application under test
  • Deep expertise in developing and maintaining robust UI test automation frameworks using tools such as Selenium, with proven experience testing React-based applications
  • Comprehensive experience with API testing frameworks such as RestAssured and/or Karate DSL for Java-based microservices
Job Responsibility
Job Responsibility
  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
  • Responsibilities may also include software quality assurance testing
  • Framework Architecture & Development: Design, build, and maintain scalable, robust, and efficient test automation frameworks for functional, regression, performance, and security testing, covering React UIs, Java APIs, and Oracle backend services
  • Hands-on Test Automation: Lead by example, actively writing, executing, and maintaining complex automated test scripts primarily using Java, leveraging industry-standard tools for UI, API, and database testing
  • CI/CD Integration: Drive the seamless integration of automated tests into Continuous Integration/Continuous Deployment (CI/CD) pipelines, enabling rapid feedback loops and continuous quality validation for Java-based applications
  • Quality Engineering Practices: Advocate for and implement advanced quality engineering practices such as Shift-Left testing, Test-Driven Development (TDD), Behavior-Driven Development (BDD) using Cucumber, and exploratory testing
  • Performance & Security Testing: Develop and execute automated performance, load, and security tests to identify bottlenecks, vulnerabilities, and ensure optimal application behavior for Java services and React UIs under various conditions
  • Conducts complex process monitoring, product evaluation and audit assignments
  • reports issues and makes recommendations for solutions
  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
  • Fulltime
Read More
Arrow Right

IT Quality Senior Analyst - Assistant Vice President

The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disc...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in an IT Quality role
  • Demonstrated execution capabilities
  • Development experience in a fast-paced, time-to-market driven environment
  • Experience with test automation, test scenario and test scripts creation and modification
  • Comfortable with writing complex queries
  • Experience with reporting tools
  • Hands on experience with testing automation tools
  • Expert-level proficiency in Java for writing automation scripts, developing custom frameworks, and understanding the application under test
  • Deep expertise in developing and maintaining robust UI test automation frameworks using tools such as Selenium, with proven experience testing React-based applications
  • Comprehensive experience with API testing frameworks such as RestAssured and/or Karate DSL for Java-based microservices
Job Responsibility
Job Responsibility
  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
  • Responsibilities may also include software quality assurance testing
  • Framework Architecture & Development: Design, build, and maintain scalable, robust, and efficient test automation frameworks for functional, regression, performance, and security testing, covering React UIs, Java APIs, and Oracle backend services
  • Hands-on Test Automation: Lead by example, actively writing, executing, and maintaining complex automated test scripts primarily using Java, leveraging industry-standard tools for UI, API, and database testing
  • CI/CD Integration: Drive the seamless integration of automated tests into Continuous Integration/Continuous Deployment (CI/CD) pipelines, enabling rapid feedback loops and continuous quality validation for Java-based applications
  • Quality Engineering Practices: Advocate for and implement advanced quality engineering practices such as Shift-Left testing, Test-Driven Development (TDD), Behavior-Driven Development (BDD) using Cucumber, and exploratory testing
  • Performance & Security Testing: Develop and execute automated performance, load, and security tests to identify bottlenecks, vulnerabilities, and ensure optimal application behavior for Java services and React UIs under various conditions
  • Conducts complex process monitoring, product evaluation and audit assignments
  • reports issues and makes recommendations for solutions
  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
  • Fulltime
Read More
Arrow Right

IT Quality Senior Analyst - Assistant Vice President

The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disc...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in an IT Quality role
  • Demonstrated execution capabilities
  • Development experience in a fast-paced, time-to-market driven environment
  • Experience with test automation, test scenario and test scripts creation and modification
  • Comfortable with writing complex queries
  • Experience with reporting tools
  • Hands on experience with testing automation tools
  • Core Programming Language: Expert-level proficiency in Java for writing automation scripts, developing custom frameworks, and understanding the application under test
  • UI Automation: Deep expertise in developing and maintaining robust UI test automation frameworks using tools such as Selenium, with proven experience testing React-based applications
  • API Automation: Comprehensive experience with API testing frameworks such as RestAssured and/or Karate DSL for Java-based microservices
Job Responsibility
Job Responsibility
  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
  • Responsibilities may also include software quality assurance testing
  • Framework Architecture & Development: Design, build, and maintain scalable, robust, and efficient test automation frameworks for functional, regression, performance, and security testing, covering React UIs, Java APIs, and Oracle backend services
  • Hands-on Test Automation: Lead by example, actively writing, executing, and maintaining complex automated test scripts primarily using Java, leveraging industry-standard tools for UI, API, and database testing
  • CI/CD Integration: Drive the seamless integration of automated tests into Continuous Integration/Continuous Deployment (CI/CD) pipelines, enabling rapid feedback loops and continuous quality validation for Java-based applications
  • Quality Engineering Practices: Advocate for and implement advanced quality engineering practices such as Shift-Left testing, Test-Driven Development (TDD), Behavior-Driven Development (BDD) using Cucumber, and exploratory testing
  • Performance & Security Testing: Develop and execute automated performance, load, and security tests to identify bottlenecks, vulnerabilities, and ensure optimal application behavior for Java services and React UIs under various conditions
  • Conducts complex process monitoring, product evaluation and audit assignments
  • reports issues and makes recommendations for solutions
  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
  • Fulltime
Read More
Arrow Right

Data Quality Senior Analyst

The Data Quality Senior Analyst is a seasoned professional role. Applies in-dept...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years Software Experience preferred
  • Experience with defining and implementing data quality programs
  • Problem Solving - Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations.
  • Advanced English Required
  • Excellent Communication Skills
  • Bachelor’s/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Devises methods for identifying data patterns and trends in available data sources.
  • Defines strategies to drive data quality measurement, produce data quality dashboards and reports, and implement data quality strategies to effectively govern data and improve data quality.
  • Works with data quality partners and Technology teams to identify and implement data quality tools. Identify critical data elements, data quality rules, thresholds, and other business requirements.
  • Assists in the remediation of Audit and Regulatory feedback on the data quality program.
  • Designs/analyzes moderately complex reports to satisfy management requirements.
  • Evaluates moderately complex and variable issues with substantial potential impact.
  • Uses broad discretion in developing solutions for business reporting issues.
  • Influences decisions through advice, counsel and/or facilitating services to others in area of specialization.
  • Mentors lower level analysts.
  • Applies in-depth understanding and knowledge of how business integrates within the sub function
  • Fulltime
Read More
Arrow Right

Senior Quality Assurance Analyst

The Senior Quality Assurance (QA) Analyst will report to the QA project manager ...
Location
Location
United States , Albany
Salary
Salary:
70144.00 - 135000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Business Administration, or related field
  • 5+ years of experience managing requirements
  • 5+ years of experience preparing Business Process Design documentation using BPMN 2.0 and related models
  • 5+ years of experience with business process models and or use cases
  • 3+ years of experience in quality assurance or auditing, conducting reviews of various system development life cycle documentation, and project and technical architecture design artifacts against pre-defined processes, standards and criteria
  • 3+ years of experience working with the Medicaid data warehouse using reporting tools and performing analysis using SQL
  • Experience working with teams of five or more staff
  • Must be able/willing to be onsite 50% of the time at the client in Albany, NY
Job Responsibility
Job Responsibility
  • Assessing the quality of contractor submitted SDLC deliverables for adherence to contractual and functional requirements, including identification and documentation of QA issues and recommendations related to the implementation and maintenance of the MDW technical architecture
  • Providing constructive feedback to ensure that system functionality will meet user needs
  • Reviewing MDW contractor project artifacts throughout the system development life cycle for quality, compliance, and completeness, documenting the observations and findings using standard checklists and comment matrices
  • Artifacts reviewed include, but are not limited to: Functional Requirements Documents (FRDs), Project Assessment (projected hour estimates), Project Design Documents (PDDs), Project Change Requests (PCRs), Requirements Traceability Matrices (RTMs), Test Packages, and Billing Invoices
  • Reviewing Disaster Recovery Plan and Testing, vendor Technical Design Documents (TDDs), Transition Plan and Deliverable Expectation Documents (DEDs)
  • Performing technical reviews for appropriateness of change request assessment hours
  • Reviewing vendor service level agreement (SLA) compliance
  • Contribute to establishing and enhancing QA standards, frameworks, and procedures for business analysis and business process improvement
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right