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TRIGO Global Quality Solutions Logo TRIGO Global Quality Solutions · Quality Control

Quality Resident Engineer / Automotive Liaison

United States, Chattanooga 21.00 - 23.00 USD / Hour · Job Posted January 16, 2026
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Job Description

This job is key for the success of TRIGO's Quality Resident Engineering business, so the following objectives should be accomplished to the highest feasible standards to avoid the official claims from the customer mainly through preventive actions as well as corrective ones.

Job Responsibility

  • Act as the primary liaison between the OEM and the contracted customer, ensuring seamless communication and strong professional relationships
  • Provide technical and quality support, addressing production issues promptly to prevent claims
  • Analyze problems at the OEM facility, propose solutions, and communicate corrective actions to production plants
  • Monitor and audit how the customer handles products, suggesting improvements as needed
  • Attend customer meetings and provide continuous feedback on quality concerns and claim resolutions
  • Stay updated on technical and industry developments through training and visits
  • Report regularly to the contracted partner and TRIGO Country Resident Manager
  • Support prototype builds, pre-serial production, engineering changes, and launch activities
  • Oversee and coordinate on-site sorting or rework activities, ensuring written approval from the contracted client

Requirements

  • Strong mechanical aptitude and process control expertise
  • Experience with standardized work, product, and process audits
  • Knowledge of shipping, receiving, and sequencing (preferred)
  • Tier 1 automotive experience (preferred)
  • Excellent verbal and written communication skills
  • Strong leadership with the ability to direct teams effectively
  • Ability to handle pressure and ambiguity
  • Self-motivated, proactive, and eager to take on challenges
  • Strong integrity and professionalism in representing the company
  • Skilled in problem-solving and customer relationship management
  • Capable of building long-term, win-win client relationships
  • Available for on-call work as needed

Nice to have

  • Knowledge of shipping, receiving, and sequencing
  • Tier 1 automotive experience

What we offer

  • Opportunity to enroll in group plan coverages, 1st of the month following 30 days, to include: Comprehensive Medical Insurance, Teladoc, Dental Insurance, Vision Insurance, Voluntary Life Insurance and Critical Illness Insurance
  • Paid Time Off (vacation, sick and holiday)
  • 401K
  • Safety Wear Allowance
  • Referral Bonuses (all offered after meeting the eligibility requirements)
  • Tuition assistance (scholarships and discounts)
  • Employer paid STD, LTD, and Life Insurance
  • FREE Employee Assistance Program
  • Employee Perks and Discounts
  • Advancement Opportunities
  • Travel Opportunities
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