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Helps Quality Team with Implementation of the quality management strategy for all products and services that meets business objectives. Provides strategic oversight for health care quality Performance Improvement Projects (PIPs) and initiatives aligned with all business lines and projects with organizational strategies and values.
Job Responsibility:
Prioritizes and makes recommendations for the design, development, and implementation strategy of quality improvement projects, and initiatives
Leads all Performance Improvement workgroups, data collection, monitors status of initiatives/programs and completes State/HSAG PIP templates for submission
Assists Senior Quality Manager and Director with coordination and implementation of interventions to increase HEDIS, CAHPS, AAA, P4P Metric improvement projects and designated health measures for the Plan
Develops documentation templates and systems to support and monitor QM projects and initiatives
Support the coordination of corporate compliance and external surveys as needed
Support the project life cycle including requirements gathering, creation of project plans and schedules, manage resources, MDHHS compliance projects, and facilitate project execution, deployment, and closure
Assists with coordination of data requests and ongoing data management for PIP and QI project management
Participate in vendor oversight meetings with contracted vendors
Assists with leading cross functional teams to assist business units in integrating quality into their strategic and operational plans
Provides updates to Director and leadership on assigned projects in the Quality Improvement work plan
may be required to draft presentations on project status and/or outcomes
Requirements:
5+ years clinical and/or managed care experience in the healthcare industry and quality management preferred
3-5 years of Project Management experience
Bachelor's degree preferred/specialized training/relevant professional qualification
Nice to have:
Certified Professional in Healthcare Quality (CPHQ) preferred
Lean Six Sigma Green or Black Belt
Professional Project Management Certification
Proficient with Project Management tools and tracking systems
Adept at collaboration, execution and delivery
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility