Quality Project Lead

• Quality Control, Assurance & Compliance: Manages quality control and assurance projects, coordinating teams and applying advanced analytical methods to assess product and process quality
• Leads technical & organizational risk management activities: identifies & documents risks, creates awareness, reduces risks and stimulates predictable outcomes
• Leads investigations into non-conformances and implements preventive actions
• Initiates process improvement initiatives and mentors junior staff in quality control, assurance & compliance methodologies
• Expert Knowledge, Advice & Capability Building: Manages training and education projects, coordinating the development of comprehensive training materials and programs
• Provide specialist advice on the interpretation and application of procedures and standards, resolving complex or contentious queries and issues and enabling others to take appropriate actions
• Provides guidance and coaching to junior staff in effective training delivery
• Recognized as functional expert on quality in own domain and represents the organization in industry and professional forums
• Procedures, Standards Development & Adherence: Deploys and adopts Q&E related procedures, standards and tools within the department
• Deploys expertise related competences and actively promotes a Best-Know-Method approach
• Performance & Data Analytics: Manages data analysis projects, coordinating the collection, interpretation, and presentation of quality data
• Applies advanced statistical methods to analyze complex data sets and drive continuous improvement initiatives
• Mentors junior staff in effective data analysis techniques
• Documenting & Reporting: Manages documentation and reporting projects, overseeing the creation of comprehensive quality documentation and guidelines
• Prepares and presents detailed reports to senior management, showcasing quality achievements and recommending process enhancements
• Continuous Improvement & Problem Solving: Manages problem-solving and root cause analysis projects across teams / cross-sector, coordinating teams to investigate and resolve significant quality-related challenges
• Ensures lessons learned within teams and competences in order to build a continuous improvement culture and prevent reoccurrence of quality issues
• Process Improvement: Manages and coordinates process improvement initiatives, leading cross-sector teams to analyze and reengineer quality control processes
• Applies advanced methodologies to identify and address process bottlenecks, driving continuous improvement efforts
• Leads process improvement initiatives to deliver sustainable business impact
• Oversees that process improvements are implemented in the organization, in process descriptions, systems and architecture
• Manage Customer Expectations: Manages customer interactions, collaborating with cross-functional teams to address intricate quality-related issues. Ensuring customer quality complaints are investigated for preventive actions
• Participates in audits, addressing customer concerns, and ensuring adherence to established quality protocols
• Works closely with other departments to address customer needs, and plays a role in improving overall customer satisfaction
• Utilizes advanced negotiation and communication skills to exceed customer expectations and enhance satisfaction
• Culture & Community: Live the Living Quality & Excellence culture by enabling employees to own quality and creating a safe environment where employees can speak-up on Q&E topics
• Actively promote/use of the Q&E Reward & Recognition program and Q&E Communication Strategy
• Be an active member within the Q&E Community and related events and act as a role model within the sector/region
• Stakeholder Management: Builds and maintains a network of internal and external stakeholders and represents the organization on operational and/or technical topics
• Communicates with and influences internal and external parties beyond content-driven arguments. Frequently reflects on stakeholder feedback to drive a continuously improving organization
• Strategy & Policy: Executes the key elements of the functional strategy through specialist expertise and insights, to ensure that the strategy meets business needs
• Executes and contributes to policies, procedures, and related guidelines within the Q&E expertise to meet defined key principles and ensure compliance with external requirements
• Business Planning: Develops and proposes annual business plans/roadmaps for a given area, department or supplier, ensuring alignment with the strategy
• Translates strategic and operational targets into plans with 1-2 year horizon and is responsible for the realization of the plans within timing and budget constraints
• Manage and acquire approval for planned deviations

• Master degree in a relevant field e.g. Quality Management, Industrial Engineering or other relevant area with deep/extensive experience
• Substantial experience in Q&E expertise area (e.g. Supplier/Manufacturing Quality and/or competence area such as Lean, Six Sigma Problem Solving)
• Preferably has experience in working in a global technology environment (e.g. automotive, electronics, semiconductor, healthcare)
• Strong professional with execution power and 'hands on' mentality to drive and sustain changes
• Proven track record in creating sense of urgence to systematically apply root cause analysis and develop solutions
• Able to functionally influence, inspire and engage expertise professionals
• Legally authorized to access controlled technology as defined in the United States Export Administration Regulations

Preferably has experience in working in a global technology environment (e.g. automotive, electronics, semiconductor, healthcare)

• Inclusion and diversity policy
• Equal Opportunity Employer