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Help us strengthen practice, support learning and make a real difference in Adult Social Care. We are looking for a skilled Quality Practice Manager to lead our Quality Practice Team and support continued improvement across Adult Social Care. This is a great opportunity for someone curious, values-led and passionate about excellent practice for adults, carers and families. About the role: You will lead audit, assurance and improvement activity, using evidence from audits, safeguarding, complaints, feedback, reviews and CQC assurance to understand what works well and where we can do better. Working with teams, senior managers, safeguarding colleagues and partners, you will offer clear advice, constructive challenge and practical recommendations that turn insight into meaningful change.
Job Responsibility
Champion equality, inclusion and the voice of people with lived experience
Lead audits, thematic reviews and practice standards activity
Use evidence to identify themes, risks, strengths and improvement priorities
Turn learning into action through advice, guidance and constructive challenge
Produce clear, evidence-based reports for governance and senior leaders
Support CQC readiness and evidence safe, lawful, person-centred, strengths-based practice
Requirements
A recognised social work qualification, Social Work England registration and substantial Adult Social Care experience
Essential leadership experience, with the confidence to support, influence and challenge others constructively
Sound knowledge of Adult Social Care legislation, safeguarding and strengths-based practice
Experience of quality assurance, audit, review or improvement activity
Strong analytical, report writing, presentation and recommendation-making skills
A commitment to equality, co-production and learning from lived experience
Curiosity, creativity, resilience and energy for improving practice
What we offer
Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
Buy up to 10 days additional annual leave (pro-rata)
Access to car lease scheme
Take your bank holidays flexibly to better suit your personal circumstances
Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
Access to development opportunities including apprenticeships to support your personal and professional growth
Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
Access to our equality, diversity and inclusion network
Opportunities to receive Employee Recognition Awards