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We are seeking an experienced Delivery Manager to lead and oversee the successful delivery of software projects and services. This role is responsible for managing end-to-end delivery execution, ensuring alignment with business objectives, and leading cross-functional teams, including the QA/Test Manager. The ideal candidate has strong leadership, strategic thinking, and operational management experience within software development environments.
Job Responsibility:
Own the end-to-end delivery of software projects, ensuring scope, timeline, budget, and quality objectives are met
Lead and manage cross-functional teams, including Development, QA (Test Manager), Product, and Operations
Define and implement delivery governance, processes, and best practices
Ensure effective planning, resource allocation, and capacity management
Monitor project performance through KPIs, metrics, and reporting
Manage risks, dependencies, and issue resolution at a strategic level
Act as the primary escalation point for delivery-related matters
Collaborate with senior stakeholders to align delivery with business goals
Drive continuous improvement initiatives across delivery and quality processes
Ensure compliance with internal standards and external regulations when applicable
Foster a culture of accountability, collaboration, and high performance
Requirements:
Bachelor's degree in Computer Science, Engineering, Business, or a related field
Minimum of 7+ years of experience in software development and delivery management roles
Proven experience leading large, cross-functional teams, including QA leadership (e.g., Test Manager)
Strong understanding of Agile, Scrum, SAFe, or other modern delivery frameworks
Experience managing multiple concurrent projects and programs
Strong knowledge of software development lifecycle (SDLC) and QA processes
Experience with project management and reporting tools (e.g., Jira, Azure DevOps, MS Project)
Solid financial and budget management experience
Excellent risk management and problem-solving skills
Strong stakeholder management and executive communication skills
Ability to operate strategically while maintaining attention to operational details
Nice to have:
PMP, PMI-ACP, SAFe, or similar certification
Experience in global or distributed team environments
Background in DevOps or cloud-based environments
Experience managing vendor or third-party relationships