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You’ll be the spark that lifts standards, reduces risk and embeds brilliant practice. As a visible, trusted Quality Partner you’ll move between locations, coach operational teams, lead improvement projects and make sure the people we support get safe, creative, person-centred support to reach their goals.
Job Responsibility:
Lead Quality Assurance visits and audits
Coach and prepare teams for inspections and contract checks
Own divisional Quality, Performance & Risk meetings
Design and deliver high‑energy workshops and working groups
Run focused improvement projects end‑to‑end
Drive person‑centred initiatives
Support investigations, safeguarding and lessons‑learned work
Build clear process maps, practical guidance and engaging training materials
Champion co‑production involving people we support in shaping improvements
Requirements:
Experienced in regulated support (health, social care, supported living or similar)
Strong knowledge of regulation, quality frameworks and safeguarding
A confident auditor/inspector who gets great results under pressure
A natural influencer and facilitator, skilled at running workshops, chairing meetings and winning buy‑in
Data‑driven and practical, able to turn insight into simple, actionable plans
Project‑savvy, able to manage multiple stakeholders and drive actions to completion
Flexible, mobile and resilient, comfortable with travel
Full UK driving licence and access to a car/vehicle
What we offer:
Wagestream – access to a percentage of pay as you earn it, access to coaching, vouchers, discounts, cashback
Blue light card – reimbursed membership for discounts
Simply Health - Fully funded health cash plans
Vivup – spread the cost of home and electronics items, or a bike