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The Quality Officer reports to the Quality and Safety Manager, who is responsible for leading and coordinating the integrated Quality Management Systems across the organization, with a strong focus on company quality standards.
Job Responsibility:
Quality System Management: Oversees the implementation and effectiveness of the Quality Management System (ISO 9001) ensuring cross-departmental integration
Supervises internal audits, non-conformity management, and corrective/preventive actions, ensuring alignment with company standards and customer requirements
Continuous Improvement: Leads continuous improvement projects by analyzing data and KPIs, identifying inefficiencies, and proposing innovative solutions
Reporting and Communication: Assists the Q&S Manager to prepares periodic reports for senior management, providing detailed analysis and strategic proposals
Cross-Functional Projects: Supports the Q&S Manager in managing specific projects related to quality and safety, acting as a technical and operational reference point
Organizational Relationships: Works cross-functionally with all company departments, in particular with the HR department, acting as a facilitator and coordinator for quality and safety matters
Oversees the Quality Management System to ensure compliance with ISO 9001:2015 standard
Coordinates internal audits and supports external certification audits
Works collaboratively with teams to enhance process efficiency and performance
Maintaines all quality documentation, including manuals, procedures, and work instructions
Leads quality-focused training and communication initiatives
Possible additional tasks: Manages and coordinates all health & safety activities following Legislative Decree 81/2008
Develops and maintains the Risk Assessment Document (DVR)
Promotes a strong safety culture through awareness campaigns and training
Collaborates with the Company’s appointed medical doctor and cross-functional teams
Provides safety support during new employee onboarding
The Officer can be function representative during internal meetings
The Officer can be Company representative at Global Group, Proman
Requirements:
Previous experience in companies operating on a project or order-based model
High school diploma required
bachelor’s degree preferred
Required minimum 5 years of experience in a similar role
Thorough knowledge of quality regulations
Proactivity, sense of initiative, ability to organization and time management
Analytical mindset and proactive problem-solving approach
Team-oriented with high collaboration skills
Mandatory fluent in Italian and English (written and spoken)
Familiarity with business IT systems and tools
Nice to have:
Certification as an occupational safety trainer (DM 6/3/2013)
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