Quality Officer (Debt) Job at Citizens Advice (Beeston)

Secured Debt Collection Officer

The Secured Debt Collections Officer plays a vital role in the recovery of asset...

Location

Australia , Newcastle

Salary:

Not provided

MONEYME

Expiration Date

Until further notice

Requirements

Excellent communication skills and phone manner
Ability to interact effectively with external customers, internal and external partners
Quick thinking abilities for making timely decisions during conversations
Proactive approach with high energy levels and integrity
Highly developed organizational skills and attention to detail
Strong teamwork skills, with the ability to collaborate within and across teams and functions
Ability to think creatively and problem solve when faced with new challenges
Ability to work independently & self-motivated
Strong time management skills with the ability to deliver quality work in an efficient manner
Ability to adapt to evolving priorities and deadlines and manage multiple projects at one time

Job Responsibility

Conduct research and investigations to locate assets associated with secured debts
Manage delinquent accounts by investigating them and taking appropriate action
Ensure compliance with all relevant laws and regulations
Negotiate repayment plans and set up payment arrangements with customers
Communicate effectively with external customers and internal partners
Handle courageous conversations with customers via phone, making timely and informed decisions
Demonstrate proactive behaviour with high levels of energy and integrity
Maintain highly developed organizational skills and attention to detail
Adapt to evolving priorities and deadlines while managing multiple projects simultaneously
Oversee all aspects of Mercantile operations from job lodgement to asset release, including managing enforcement fees, optimizing asset value through repairs and market research, making decisions on under reserve sales, and handling insurance-related tasks such as claim payouts and replacement vehicles

What we offer

Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees
3 days paid community service and volunteering leave per year
12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer
Quarterly champion awards and reward trips
Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination, etc.
Team social events, massages in the office, free coffee and much more

Fulltime

New

Business Operations Administrator

We have an exciting opportunity for an experienced administrator to join our ope...

Location

United Kingdom , Galashiels

Salary:

24570.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience within administration
Competent in the use of Microsoft Office (Excel, Word, and email)
Excellent attention to detail
Willing to learn regulations needed for the role such as GDPR and gaining awareness of industry changes

Job Responsibility

Accurate Cash Handling and Banking Processing
Monitor the quality of output, as per specified requirements and deadlines
Ensuring correspondences are issued correctly
Handling communications through emails and telephone calls across the business and to clients/customers
Creating, checking, and filling out documents, making sure they are accurate

What we offer

Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel, and socialising to health & wellbeing
24 days + 6 bank holidays
Great life work balance
Monday to Friday 8:30 – 17:00
Friendly Office Work Environment
Cycle to work scheme
Pension Contribution

Fulltime

Assistant Front Office Manager

Marriott International the world’s largest hotel company with more than 500 glob...

Location

United Kingdom

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required
Must be eligible to work in the UK

Job Responsibility

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
Directs and works with managers and associates to carry out procedures ensuring an efficient check in and check out process
Ensures guest and associate satisfaction and maximises the financial performance of the department
Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Supervises and manages employees
Managing all day-to-day operations

What we offer

Competitive Salary
28 days holiday including bank holidays increasing to a maximum of 35 days with each year of service
Discount in our Cast Iron Grill restaurant/Vardons/Spa/Golf
Complimentary private healthcare via AXA
Fantastic management Bonus Scheme
Length of service rewards
Monthly/yearly recognition schemes
Extensive training both internally and externally
World-class career opportunities internationally within Marriott hotels tailored to your specific needs
Heavily discounted room rates for you & friends and family

Fulltime

Sr. Property Accountant

Property Accountant – Family Investment Office (Commercial Real Estate). Our cli...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or related field
Minimum 5+ years of property accounting experience
exposure to commercial real estate ideal
Strong grasp of month-end close, accrual accounting, and general ledger management
Proficient in accounting software (e.g., Yardi, MRI, QuickBooks)
advanced Excel skills
Detail-oriented with strong analytical and communication skills
Collaborative, adaptable, and committed to delivering high-quality work in a family office environment

Job Responsibility

Oversee all general accounting functions, including accounts payable/receivable, credit card and bank reconciliations, payroll, accruals, expense reports, journal entries, commission and loan schedules, and intercompany transactions
Manage fixed assets, monthly depreciation and amortization, asset capitalization vs. expense, and ensure proper documentation and compliance for business loans and refinances
Perform monthly property accounting, reviewing reports for accuracy and correct allocations
process and reconcile third-party property management activity
Lead monthly close of financial statements, conduct management reporting and analysis, provide budget reviews, and investigate variances
Prepare and analyze monthly cash flow statements, including capital improvements and significant expenses
Oversee debt compliance and prepare lender financial reporting (annually)
Coordinate and prepare annual property budgets with managers/owners
monitor budget vs. actuals and report variances
Manage annual CAM/tax/insurance reconciliations, tenant billings and collections, property tax payments, insurance renewals, and administrative cost allocation and billing between entities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Assistant Accountant

Join PoloWorks and help deliver exceptional financial services to our clients. I...

Location

United Kingdom , Cheltenham

Salary:

28000.00 - 30000.00 GBP / Year

PoloWorks

Expiration Date

Until further notice

Requirements

Experience in general insurance finance is beneficial but not required
Commitment to high professional and ethical standards
Strong interpersonal skills and ability to collaborate effectively
Client-focused with a proactive and solutions-driven mindset
Commercial awareness and financial acumen
Strong organizational skills with the ability to manage competing priorities
Excellent communication skills, both verbal and written
Analytical and problem-solving abilities
Proficiency in Microsoft Excel, Word, and Outlook
Knowledge of SUN/Q&A accounting software and internet banking is beneficial but not required

Job Responsibility

Maintain accurate and up-to-date accounting records
Process and verify transactions and reference data in the ledger
Reconcile balance sheet and profit & loss items
Process payments within delegated authority and resolve outstanding invoices/statements
Issue and manage invoices/statements, ensuring timely resolution of outstanding balances
Match receipts to outstanding debts
Monitor and manage cash balances effectively
Assist in the preparation of management accounts, dashboards, key performance indicators (KPIs), regulatory returns, cash analysis, and forecasts
Support the onboarding of new clients and the closure of ceased accounts
Build and maintain professional relationships with clients, third parties, and internal teams

What we offer

Competitive salary
Discretionary annual bonus
Minimum 24 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit)
Flexible, hybrid working
Private health insurance
Life assurance
Income protection
Enhanced pension contributions
Occupational maternity and paternity pay
Company volunteering days

Fulltime

Client Finance Analyst

Join PoloWorks and help deliver exceptional financial services to our clients. I...

Location

United Kingdom , Cheltenham

Salary:

Not provided

PoloWorks

Expiration Date

Until further notice

Requirements

Experience in general insurance finance is beneficial but not required
Commitment to high professional and ethical standards
Strong interpersonal skills and ability to collaborate effectively
Client-focused with a proactive and solutions-driven mindset
Commercial awareness and financial acumen
Strong organizational skills with the ability to manage competing priorities
Excellent communication skills, both verbal and written
Analytical and problem-solving abilities
Proficiency in Microsoft Excel, Word, and Outlook
Knowledge of SUN/Q&A accounting software and internet banking is beneficial but not required

Job Responsibility

Maintain accurate and up-to-date accounting records
Process and verify transactions and reference data in the ledger
Reconcile balance sheet and profit & loss items
Process payments within delegated authority and resolve outstanding invoices/statements
Issue and manage invoices/statements, ensuring timely resolution of outstanding balances
Match receipts to outstanding debts
Monitor and manage cash balances effectively
Assist in the preparation of management accounts, dashboards, key performance indicators (KPIs), regulatory returns, cash analysis, and forecasts
Support the onboarding of new clients and the closure of ceased accounts
Build and maintain professional relationships with clients, third parties, and internal teams

What we offer

Competitive salary
Discretionary annual bonus
Minimum 24 days of annual leave
Option to buy or sell up to 5 days using our Annual Leave Flex Benefit
Flexible, hybrid working
Private health insurance
Life assurance
Income protection
Enhanced pension contributions
Occupational maternity and paternity pay

Fulltime

Project Manager

We are looking for contractor for staff augment for an IT Consultant 3 (to compl...

Location

United States , Columbus

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Minimum of 8 years as a Project Manager
Strong ability to work independently or in a group project setting
Strong oral and written communication skills, tools and techniques, requirements analysis, and documentation
Strong ability to analyze data and information with excellent project management skills
Excellent communications skills, ability to track, forecast and lead a team of developers, business analyst and quality assurance resources
Ability to provide detailed reports, dashboards, timelines and project updates to senior leadership
Participate in application design meetings and facilitate system functionality demonstrations (show-n-tell) on a routine basis
Prior experience with large scale projects that include financial applications, business process improvement and business transformation
Experience with data migration and data analysis from a legacy to new system
Thorough knowledge and understanding of agile methodology

Job Responsibility

Oversee the multi-phase data migration and data analysis of the current legacy system used in debt collection at the Ohio Attorney General’s office

Collections Specialist

We are looking for a detail-oriented Collections Specialist to join our team in ...

Location

United States , Wayne

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in office management or administrative roles within a manufacturing environment
Familiarity with debt collection processes and financial documentation
Proficiency in Microsoft technologies, Oracle R12 E-Business Suite, and Salesforce
Strong organizational skills and attention to detail
Ability to manage multiple tasks efficiently and meet deadlines
Knowledge of quality assurance practices and document scanning systems
Excellent communication skills for coordinating with internal and external stakeholders
Experience in planning and time management to optimize workflows

Job Responsibility

Manage daily office operations, ensuring smooth workflow and adherence to company procedures
Coordinate debt collection processes, including issuing notices and following up on outstanding payments
Process invoices and payments accurately while maintaining detailed financial records
Utilize software tools such as Oracle R12 E-Business Suite and Salesforce to track financial data and manage collections
Prepare and review credit memos and invoice copies for quality assurance
Oversee scanning and document management to maintain organized records
Ensure alignment with hiring processes and company attendance policies
Monitor time management and productivity to meet deadlines effectively
Collaborate with team members to refine collection strategies and improve operational quality
Support QA management initiatives to uphold high standards in financial practices

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Quality Officer (Debt)

Citizens Advice

Location:
United Kingdom , Beeston

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 06, 2026

Expiration:
February 12, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Quality Officer (Debt)

Citizens Advice

Location:United Kingdom , Beeston

Category:Finance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 06, 2026

Expiration:February 12, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Quality Officer (Debt)

Secured Debt Collection Officer

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Location:
United Kingdom , Beeston

Category:
Finance

Contract Type:
Not provided

Job Posted:
February 06, 2026

Expiration:
February 12, 2026