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Quality Manager

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Choice Care Group

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Location:
United Kingdom , Bracknell

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Category:
Quality Control

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Contract Type:
Employment contract

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Salary:

33000.00 - 39000.00 GBP / Year
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Job Description:

Working within the Quality Team to ensure high standards are met and maintained, identify areas for improvement, and support services in providing quality care.

Job Responsibility:

  • Complete regular service reviews across the company
  • Complete service review visits across all services, requiring overnight stays
  • Keep up to date with regulatory and legislative changes
  • Produce reports, keep spreadsheets and summaries up to date
  • Support the Quality team with development of Quality related work and projects
  • Assist in organising and attending events
  • Attend regular quality meetings and complete minutes
  • Provide information to assist with the production of the Quality Bulletin and memos
  • Assist with work around external Quality programmes
  • Attend Managers meetings to provide information around quality improvement
  • Complete reviews of internal policies, procedures & guidance
  • Support with the development and running of the Quality Assurance programme
  • Complete allocated service review visits
  • Support services to improve the quality of care
  • Provide verbal feedback to the Management team
  • Provide clear reports following visits
  • Summarise results of review visits
  • Analyse results of service review visits
  • Ensure Managers have sufficient evidence around actions
  • Assist with review and development of the service review format and process
  • Speak to relatives, staff and professionals for feedback
  • Assist with regular CQC action plan review visits
  • Ensure CQC action plan is in place
  • Visit homes regularly to review progress on CQC action plans
  • Provide feedback following visits
  • Support services following internal or external monitoring and inspection
  • Assist with improvement plans and direct support
  • Provide support around action plans
  • Provide support and guidance following service review visits
  • Review CQC & CIW reports and identify themes
  • Assist with follow up investigations
  • Update CQC & CIW Inspection Report database
  • Ensure up to date ratings posters are shared
  • Provide training around Quality to staff
  • Review Quality training presentations and packages
  • Provide training and induction for Expert Quality Auditors

Requirements:

  • Honesty and trustworthiness
  • Good character
  • Clear DBS
  • Clarity of thought
  • Disciplined and professional approach to work
  • Non-discriminatory and non-judgemental practice
What we offer:
  • Enhanced holiday entitlement & Birthday off after 1 years service
  • Annual Car Allowance and use of fuel card
  • Sick pay entitlement
  • Employee Assistance Programme
  • Refer a friend scheme - payment of £500
  • Choiceversary - staff receive vouchers after 5, 10, 15 years
  • Christmas vouchers for all staff members
  • Annual staff awards
  • Complex in-house training
  • A paid day off on your birthday
  • Blue Light Card eligibility

Additional Information:

Job Posted:
December 31, 2025

Expiration:
February 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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