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Quality Manager

Thailand, Bangkok · Job Posted July 03, 2026
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Job Description

Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements.

Job Responsibility

  • Verifying compliance with Brand Standard Audit (BSA) requirements of Marriott International throughout the operations
  • Advising and monitoring food handlers on the proper good handling practices and verifying their observance
  • Identifying key areas of risk in various food operations and taking preemptive remedial action
  • Verifying compliance with food and hygiene regulations, licensing conditions and codes of practice relating to food operations
  • Providing technical advice on product labeling issues for fulfilling government requirements
  • Providing in-house food hygiene training for all food handlers, (e.g. new hires and trainees)
  • Handling complaints or enquiries from customers and local food safety and health departments on food hygiene matters
  • Conducting and recording daily kitchen inspections on the personal, environmental and food hygiene conditions and providing corrective action plans as necessary
  • Conducting regular vendor inspections in partnership with purchasing and culinary leadership
  • Conducting regular internal BSA inspections with culinary leadership and kitchen cleaning staff
  • Conducting regular inspections on the kitchen equipment and verifying defects and non-conformities are remedied by the appropriate parties
  • Coordinating cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements
  • Establishing and maintaining open, collaborative relationships with employees
  • Liaising with pest control company for any pest issues and monitoring pest control performance
  • Maintaining and making improvements to hygiene standards
  • Regularly reviewing and refreshing the food safety standards of all food handlers within the property
  • Maintaining documentation on all hygiene and food safety standards throughout the operation

Requirements

  • High school diploma or GED
  • 2 years experience in the food and beverage, culinary, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Preferred: Environmental Health Degree or Culinary Degree

Nice to have

  • Environmental Health Degree
  • Culinary Degree

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