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Quality Manager

United Kingdom, Uckfield · Job Posted June 28, 2026
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Job Description

As the Quality Manager, you will be at the forefront of maintaining and enhancing our Quality Management System (QMS). Your role will encompass a variety of responsibilities, from overseeing day-to-day operations to conducting audits and managing customer relations. Your expertise will help ensure that our products consistently meet internal and external quality standards.

Job Responsibility

  • Maintain and continuously improve the QMS
  • Oversee compliance with BRCGS, RSPO, and other relevant standards
  • Manage the day-to-day operations of the quality department
  • Investigate and respond to customer complaints
  • Conduct internal and hygiene audits
  • Ensure specification upkeep and review
  • Oversee the raising and investigation of non-conformances
  • Run training sessions for production and office staff
  • Manage customer visits and audits
  • Report on trending issues to the QA and Compliance Manager
  • Prepare monthly quality reports and participate in meetings
  • Ensure compliance with scheduled swabbing and product testing

Requirements

  • Previous experience as a Quality Manager or in a similar technical role
  • Strong understanding of quality systems and standards (e.g., BRC, RSPO, GMP)
  • Experience hosting external audits
  • Excellent attention to detail and a methodical approach to work
  • Proficient in Microsoft Office (Excel, Word)
  • Strong communication and interpersonal skills
  • A friendly, flexible, and reliable team member
  • Enjoys working in a busy environment
  • Confident in dealing with customers and external stakeholders

Nice to have

  • Level 3 HACCP certification
  • Level 3 Food Safety certification
  • Experience in food manufacturing

What we offer

  • 24 days holiday
  • Pension
  • Parking
  • Career Opportunities
  • Annual Profit Bonus
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