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As a Quality Manager for BES Testing you will lead and maintain our UKAS-accredited ISO 17025 quality management system, ensuring the highest standards of compliance, technical excellence and customer confidence. Reporting to the General Manager in our laboratory in Wednesbury, you will play a key role in safeguarding our reputation as a trusted provider of accredited materials testing services.
Job Responsibility:
Lead, maintain and continually improve the ISO 17025 quality management system
Ensure full compliance with UKAS accreditation, regulatory requirements and customer standards
Develop, implement and review quality procedures, standards and laboratory documentation
Prepare for, manage and lead UKAS assessments and external audits
Oversee internal audits, non-conformances, root cause analysis and corrective actions
Train, coach and support laboratory teams on quality, compliance and best practice
Analyse and report on quality performance data to support continuous improvement
Act as a key liaison with customers, regulators, suppliers and internal BES Group stakeholders
Requirements:
Proven experience leading and managing an ISO 17025-accredited laboratory quality system
Strong working knowledge of UKAS accreditation requirements and assessment processes
A solid background in quality management within a laboratory, technical or engineering environment
Experience conducting internal audits, non-conformance investigations and corrective actions
A relevant scientific or engineering qualification (degree or equivalent preferred)
Excellent communication skills with the ability to influence, coach and engage others
Strong organisational skills, attention to detail and a commitment to high standards
Confidence using quality documentation systems and LIMS
What we offer:
Up to 7% pension contribution
Annual salary review
25 days annual leave plus 8 bank holidays
An extra day’s holiday to take on Christmas Eve each year
Opportunity for flexible working
Electric Vehicle salary sacrifice scheme
Discounts and savings via our employee benefits portal
Health and wellbeing support via our Employee Assistance Programme
Company-wide volunteering scheme
Guaranteed fundraising support for your chosen charity