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Plans, coordinates, and directs quality program designed to ensure quality control and quality assurance of the production of products consistent with established standards by performing the following duties personally or through subordinate supervisors. Plant Manager and/or Quality Engineer will serve as backup during vacancy.
Job Responsibility:
Formulates and maintains quality objectives complementary to corporate policies and goals
Develops and initiates standards and methods for inspection, testing, and evaluation
Plans and oversees the analysis, inspection, design, test, and/or integration to assure the quality of assigned product or component
Applies statistical process control (SPC) and Six-Sigma methods for analyzing data to evaluate the current process and process changes
Develops new approaches to solve problems identified during quality activities
Keeps management team abreast of significant issues or developments identified during quality activities and actions being taken to improve the situation
Prepares and presents technical and program information to the management team
Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products
Designs and implements quality training programs (e.g. Six Sigma, Kepner-Tregoe, and SPC) to key personnel in conjunction with managers
Investigates and maintain customer complaint records, and establish project/programs to reduce or eliminate top issues
Requirements:
Bachelor’s Degree from an accredited four-year college or university and/or Quality Certification Preferred
Three (3) to five (5) years related experience or training, or equivalent combination of education and experience
Proficiency with Microsoft Word and Microsoft Excel is required
The ability to excel in a fast paced, high-energy environment with constant interface with people
Previous experience in quality required
Excellent communication skills required to interact with customers, employees and other related stakeholders
Ability to perform visual inspection process and successfully read and apply technical material including print specifications