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In this role, you will be building your ideal team of professionals and establishing the quality department for a new suite of data center related products including a 2 Phase Direct to Chip cooling system utilizing a new novel coolant discovered by Orbitals AI technology, Coolant Distribution Units, Dual Use Chiller and Modular Data Centers. Initially, this role will start with outsourcing production to contract manufacturing requiring the establishment of new processes and procedures for validating and onboarding suppliers. In our 2nd phase, we will be establishing our in-house manufacturing capabilities requiring building of teams and processes from the ground up. You will own product and process quality from concept through field life. Build a scalable QMS, prevent defects at the source, and ensure every unit (and module) ships safe, compliant, and reliable.
drive SCAR/CAPA with effectiveness verification and aging control
Field & commissioning interface for CM builds: define FAT/SAT witness criteria, release gates, and containment plans
triage escapes with 8D/A3 and feed lessons into CM control plans
Phase 2 — Establish the In-House Quality Organization (New Manufacturing Plant): Build the QMS: implement ISO 9001 backbone
write SOPs/WIs, MRB/CAPA governance, document control, and e-sign workflows
Factory quality architecture: stand up in-process, and final test (FAT) for CDUs and modular skids
define station-level CTQs, stop-the-line criteria
People & org: hire, train, and coach inspectors, technicians, SQEs/CQEs
set tiered daily management and a prevention-first culture
Systems integration: integrate Quality with PLM/ERP/MES for single source of truth
enable digital travelers, barcoding/RFID traceability, and automated data capture from test stands
Ramp & readiness: plan EVT/DVT/PVT at the plant
qualify production lines/process windows
lock control plans and release criteria before rate increase
Compliance & certifications: secure/maintain with the required multi-departmental team members UL/CSA/CE/UKCA, EMC/LVD, UL 508A for panels, pressure equipment, refrigerant handling safety, RoHS/REACH documentation
Ongoing, Cross-Phase Responsibilities: Reliability & field quality: track MTBF/FFR, drive failure analysis, manage warranty/RMA and design/process feedback loops
Data & reporting: dashboards for FPY, DPPM, escapes, NCR/CAPA aging, Cp/Cpk
automated alerts for trends and thresholds
Commissioning & site quality (modular DCs): align FAT/SAT with L1–L5 commissioning
define install standards
train service partners
Requirements:
Start-up Mindset: ability to work within the “gray” as a valuable team member to refine, clarify, and continuously improve and automate processes and designs
8–12+ years in complex electro-mechanical/thermal hardware quality
cooling/pressure systems (CDUs, cold plates, manifolds) or similar manufacturing
Experience or familiarity with using AI to improve and automate processes
Mastery of APQP, DFMEA/PFMEA, Control Plans, MSA (GR&R), SPC, 8D/A3, DOE
Supplier quality leadership (audits, special-process approval, global containment)
QMS ownership (ISO 9001) and audit management
rigorous configuration/document control
Data fluency (Minitab or equivalent, advanced Excel
BI tools)
Strong communication, shop-floor presence, and change leadership
What we offer:
Competitive salary and pension with company match
Flexible and generous paid time off
Excellent health, dental and vision insurance plans
Equity package - the ability to own part of Orbital Materials as we grow
Regular company offsites
The experience of working in a cutting-edge organization dedicated to a better future