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Quality Manager

Blackmores Group

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Location:
Vietnam

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Category:
Quality Control

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role supports local market quality operations, ensuring smooth finished‑goods delivery and resolving distribution issues. It manages consumer complaints, oversees Pharmacovigilance reporting, maintains QA documentation, and supports new product development and product changes. The role also contributes to quality compliance by participating in required audits.

Job Responsibility:

  • Champion for overall local market QA responsibilities
  • Develop and maintain quality procedures, controls, and continuous improvement initiatives
  • Establish and monitor quality reporting metrics
  • Manage warehouse and distribution issues, including NCR generation and resolution
  • Monitor and manage temperature datalogger excursions
  • Conduct routine reviews and audits of distribution centres
  • Handle customer complaints, product safety issues, and ensure proper documentation and reporting
  • Coordinate local laboratory testing and support product quality investigations
  • Support NPD, product changes, specification approvals, and label checks
  • Assist with counterfeit/tampering assessments and liaise with regulators on quality matters
  • Provide support for recalls and conduct on‑site audits of manufacturers and raw material suppliers

Requirements:

  • Bachelor’s degree or relevant tertiary qualification in a science‑related field
  • Minimum of 5 years’ experience in a regulated GMP manufacturing environment with proven understanding of GMP and GDP requirements
  • Strong knowledge of GMP Quality Systems, including documentation, audits, NCRs, CAPA, and change control processes
  • Excellent English communication skills with the ability to prepare clear reports and interact effectively with cross‑functional teams and regulators
  • Strong organisational skills, attention to detail, and the ability to manage multiple priorities effectively
  • Demonstrated problem‑solving capability with experience handling quality issues, investigations, and compliance activities
  • Able to work independently with minimal supervision while being an effective team player with strong influencing and relationship‑building skills
  • Committed to upholding quality standards within a commercial environment
  • Ability to work across diverse cultures and collaborate with stakeholders in different regions

Additional Information:

Job Posted:
March 22, 2026

Expiration:
March 30, 2026

Employment Type:
Fulltime
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