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Hayley Dexis has an opportunity available for a forward-thinking Quality Manager to join our growing Rail division based in Manchester. This role is more than maintaining standards, it’s about inspiring a culture where quality is owned by everyone and excellence is the norm. You’ll lead a team of Quality Engineers and Inspectors, drive continuous improvement, and ensure our processes meet the highest industry standards. If you thrive in a fast-paced environment, enjoy solving complex challenges, and want to lead from the front, this is your chance to shape the quality landscape of our Rail business.
Job Responsibility:
Lead a Culture of Quality: Champion a 'right-first time' mindset across the division
Promote proactive customer focus and ensure customer expectations are exceeded
Act as the go-to authority on Quality Systems and best practice
Governance & Compliance: Ensure all processes are supported with robust procedures and work instructions
Review and maintain documentation to guarantee compliance, clarity, and effectiveness
Report on key quality metrics, enabling data-driven decisions
Maintain our management system in alignment with ISO 9001 and relevant industry standards
Assurance: Lead and develop the internal and external audit programme
Manage concession processes and non-conformances with rigour and transparency
Provide strong leadership for our engineering and inspection teams
Continuous Improvement: Embed continuous improvement principles across the department
Lead improvement initiatives aligned with divisional and business-wide goals
Develop and coach quality personnel to strengthen capability and future succession
Maintain and improve key company records, including training matrices, performance reviews, and risk assessments
Promote standards that reflect the high expectations of our Rail customers
Requirements:
Experience in a senior quality role within a demanding, high-compliance industry (rail, engineering, manufacturing, aerospace, automotive, defence, etc.)
Experience managing multiple projects in a fast-moving environment
Excellent leadership skills and the ability to influence at all levels
Lead Auditor training
Strong QMS knowledge
Experience with regulatory requirements
Knowledge of ISO 9001:2015
Ideally have experience with RISAS/RISQS assurance
Nice to have:
Experience with RISAS/RISQS assurance
What we offer:
Company vehicle
From 23 days annual leave (plus public/bank holidays) increased with length of service
Training provided through our own Hayley Academy
Company pension (if eligible)
Life Assurance cover (x2 salary)
Invitation to healthcare schemes
Wellness programmes
Uniform and PPE provided
Excellent opportunities and career prospects available