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The Quality Manager the facility management departments and applies technical expertise to evaluate Aramark's operating program standards, measures performance and recommends solutions in order to enhance or improve operations. Drives adherence to Aramark program standards and Standard Operating Procedures (SOP's) for Operations and Maintenance. Conducts research on the facilities industry to help Aramark remain competitive and innovative. Establishes and maintains effective working relationships with other departments to provide a unified approach to facility management.
Job Responsibility
Plans, administers and directs all unit activities related to facility maintenance and engineering services, including ARAMARK and client financial accountability, and compliance with the standards established by ARAMARK, regulatory agencies and client
Delivers strong operational performance by executing against Aramark and client standards and programs, continually monitoring operations and completing assessments and necessary action plans to provide an optimal, proactive, safely operating facility maintenance program which drives client satisfaction
Oversight of all site utility systems to include electrical, heating ventilation and air conditioning (HVAC), plumbing, water treatment, energy management, fire safety, life safety and grounds
Vendor management
Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities
Provides overall direction and manages performance for all Facility and Maintenance Supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource-related policies and standards, including conducting applicable rounding
Develops operational component forecasts and can explain variances
Ensures consistent application and regular use of all ISIS Pro modules to properly manage the operation
Ensures compliance with all contract obligations
Requirements
5-7 years of maintenance management experience
Bachelor's degree or equivalent experience in mechanical or electrical engineering preferred
Knowledgeable of all regulatory compliance requirements
Strong leadership abilities
Profit and loss (P&L) experience
Working knowledge and appropriate preventive maintenance of building systems (i.e., boilers, chillers, generators, heating, ventilation and air conditioning (HVAC/R)
Excellent verbal and written communication skills
Strong analytical skills
Demonstrated time management skills, resulting in the ability to manage multiple client relationships and prioritize time and resources accordingly
Microsoft office programs
Creative and flexible in demeanor and style to adapt to new situations in a constantly evolving, dynamic environment