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Quality Management Systems Coordinator

United Kingdom, Newcastle Employment contract 35000.00 GBP / Year · Job Posted June 09, 2026
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Job Responsibility

  • Supporting the development and implementation of a robust QMS framework aligned to ISO standards
  • Assisting in achieving ISO 9001 accreditation and ensuring ongoing compliance
  • Maintaining and updating policies, procedures, and standards in line with business needs
  • Supporting internal and external audits and ensuring follow-up actions are completed
  • Assisting with company-wide risk management and objectives programmes
  • Preparing performance dashboards and management reports
  • Supporting leadership with data, insights, and compliance tracking
  • Advising and supporting colleagues on QMS processes and best practices
  • Providing training on management systems and compliance requirements
  • Working collaboratively across departments to embed standards
  • Supporting problem-solving relating to quality, environmental, and health & safety issues
  • Assisting with non-conformances, incidents, and corrective actions
  • Liaising with external accreditation bodies and supporting audits/visits
  • Identifying opportunities to improve systems, processes, and compliance
  • Supporting the development of procedures, manuals, and documentation
  • Promoting a culture of continuous improvement across the organisation

Requirements

  • Minimum 3 years’ experience implementing and managing ISO 9001 Quality Management Systems
  • Strong understanding of quality, environmental, and health & safety standards
  • Experience supporting audits and maintaining compliance post-accreditation
  • Excellent organisational and planning skills
  • Strong communication skills (both written and verbal)
  • Ability to analyse information and present clear, actionable insights
  • Confident using Microsoft Office packages (Excel, Word, PowerPoint)
  • Ability to prioritise workload and manage multiple tasks effectively
  • Experience working both independently and as part of a team

Nice to have

  • ISO 9001 Lead Auditor qualification
  • Experience delivering QMS implementation projects
  • Experience managing and monitoring an established QMS framework
  • Knowledge of regulations within social housing
  • Experience in a commercial or project-based environment

What we offer

  • Salary of £35,000
  • Opportunity to play a key role in achieving ISO accreditation
  • Involvement in shaping and embedding business-wide processes
  • Collaborative working environment with senior stakeholder exposure
  • Ongoing professional development opportunities
  • A role with real impact on organisational performance and compliance

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