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As a Quality Lead, you will play a pivotal role in ensuring Quality Assurance Standards within the company whilst promoting a positive Quality culture. You will be instrumental in implementing, maintaining and continually improving an effective Quality Management System inclusive of Quality Policies and Procedures whilst ensuring compliance with respective ISO Management System Standards such as ISO 9001. You will be responsible for overseeing and managing all quality assurance / control and content improvement activities within their designated area. This role exists to ensure the effective implementation of quality policies and procedures, compliance with relevant regulations, and the promotion of high-quality content. The Quality Lead will play a key role in developing and implementing quality control strategies, managing resources, and leading a team of quality assurance / control professionals.
Job Responsibility:
Administer Quality Operational Systems
Assist with the implementation of Energy Services Quality Management System
Maintain, Support and Continually Improve Quality Management Systems in accordance with ISO 9001
Drive implementation of Quality Strategy and objectives to achieve intended outcomes
Review, write, implement and maintain QMS Documented processes, procedures and polices
Review and maintain the Management of Change Process
Control and maintain documented records and provide support
Assist in the coordination and investigation of corrective / preventive actions and product / process non-conformances
Implement and Deliver workforce training, communications and group initiatives
Assist with competence assessments as applicable
Implement and Administer Quality Internal / External Audit Schedule
Conduct and document Audits, Inspections and follow up actions as applicable
Assist and participate in investigating Quality Incidents and share learnings
Coordinate corrective and preventive actions ensuring root cause is established
Implement Quality support activities and initiatives as requested
Support the evaluation and re-evaluation of suppliers and contractors ensuring assessments are completed
Requirements:
ISO 9001 Lead Auditor Training
Recognized qualification in Quality Management
Training and or Experience in FMEA (Failure Modes and Effects Analysis) and risk-based thinking
Demonstrable knowledge and experience of implementing and managing Quality Management Systems
Able to demonstrate Quality Assurance experience in a complex international environment
Internal Auditing experience with high level reporting
Excellent IT skills using MS Office products
Ability to communicate Quality Management and best practices at all levels nationally and internationally
Nice to have:
Proficiency in use of MS365 applications, including MS SharePoint & MS Teams
Data visualization and reporting tools (Power BI, advanced Excel)
Six Sigma Green Belt or Lean certification (process improvement focus)
API Q1 /Q2 experience
CQI Membership and Continued Professional Development compliance
Exposure to project management methodologies
Experience with ISO 14001/45001 for integrated systems