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Compass Associates Logo Compass Associates · Health and Beauty

Quality Lead (South)

United Kingdom Employment contract 70000.00 - 78000.00 GBP / Year · Job Posted July 13, 2026
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Job Description

Compass Associates have been engaged by one of the UK's leading care home developers and operators to recruit a Quality Lead supporting a portfolio of 30 care homes across the South region. This is an excellent opportunity to join an organisation recognised for designing, developing, and operating high-quality elderly care homes across the UK. With quality at the heart of its operating model, the business has built a strong reputation for delivering modern care environments alongside exceptional standards of resident care, governance, and operational performance. The Quality Lead will play a pivotal role in maintaining these standards, providing independent quality assurance across a regional portfolio while working closely with operational leaders to drive continuous improvement, regulatory compliance, and best practice.

Job Responsibility

  • Provide independent quality assurance through comprehensive audits, inspections, and governance reviews across allocated services
  • Assess homes against CQC regulations and internal quality standards, ensuring services remain inspection-ready and compliant
  • Review and validate service improvement plans while supporting sustainable improvements across the region
  • Identify emerging quality and compliance risks, ensuring concerns are appropriately escalated through governance frameworks
  • Monitor key quality indicators, analyse trends, and ensure improvement actions are implemented and embedded effectively
  • Work alongside operational teams to provide guidance, coaching, and specialist advice that supports continuous improvement and regulatory excellence
  • Contribute to regional and organisational quality reporting, governance reviews, and wider quality improvement initiatives

Requirements

  • Experience within a Quality, Governance, Regional Support, or Senior Operational role in elderly care
  • Strong knowledge of CQC regulations, governance frameworks, and quality assurance processes
  • Experience undertaking audits, inspections, and regulatory compliance reviews
  • The ability to identify quality risks and implement sustainable service improvements
  • Excellent communication, influencing, and stakeholder management skills
  • A collaborative coaching style with the confidence to challenge and support operational teams
  • Flexibility to travel extensively across the South region

What we offer

  • Comprehensive benefits package
  • Ongoing professional development
  • Regional role with autonomy and responsibility
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