Quality Improvement Coordinator

Provides leadership and consultative services to assigned departments and customers within the organization in performance management and quality improvement activities. Identifies opportunities for improvement, makes recommendations for change, and leads the implementation of evidenced based and best practices to meet established goals. Applies effective leadership styles in diverse circumstances. Plans and leads moderately complex projects, ensuring on-time delivery with high quality and coordination of resources. Coordinates, facilitates, implements, and participates in quality improvement initiatives in assigned geographical areas. Applies AAH quality and high reliability improvement frameworks, methodologies, and tools, evidence-based practice, and data analysis to achieve optimal outcomes. Uses statistical techniques to analyze and display clinical data using measurement tools and system. Assists in the development and enhancement of tools for accurate data collection and quality improvement initiatives. Reviews and analyzes quality data for accuracy, patterns, and trends. Drives development of improved Electronic Health Record tools to support Quality improvement initiatives in collaboration with key functional departments and leadership. Conducts chart reviews, audits, surveys, and uses other data collection methodologies as indicated. Ensures all key stakeholders receive consistent communication across departments and sites. Communicates findings and analysis of record reviews, audits, surveys, and other data to process owners and stakeholders. Uses sophisticated analytical thought to guide problem solving and identify innovative solutions. Maintains awareness of and notifies leadership of actual or potential risk situations. Meets individually with providers and staff to assist with problem-solving, recommend and facilitate improvement strategies. Recognizes emerging conflicts and uses effective techniques to ameliorate or escalate to appropriate leadership for resolution. Promotes cross-departmental communication, collaboration, and performance improvement. Coordinates collaborative efforts. Manages multidisciplinary quality improvement teams and projects to support the accomplishment of quality improvement initiatives and accreditation goals. Researches and recommends best practice strategies to improve processes and quality outcomes and goals. Serves as a resource to leadership and clinicians for identifying and developing programs/services to enhance quality, safety, and efficiency of operational workflows. Participates in the development and maintenance of educational material. Provides training/educational programs and in-services to a wide range of audience, including but not limited to large group physician meetings, office staff meetings, and on-site practice meetings, which can include clinical and nonclinical members. Serves as a resource and mentor to colleagues with less experience. Coordinates and/or leads quality committee meetings using effective techniques and tools. Maintains knowledge of most current regulatory standards, serves as a resource for and demonstrates compliance with applicable regulatory agencies