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At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
Job Responsibility:
Advise and collaborate with the Cardiac Division staff on safety & quality improvement work
Provide analysis, management, and methodological support, including developing measurement plans for performance indicators
Prepare written and graphical reports utilizing appropriate QI data analytics techniques, including development of dashboards to track performance and highlight opportunities for data-driven improvements
Provide project management of quality improvement initiatives using project management and QI methodologies
Coordinate day-to-day activities of various projects and tasks, including meeting logistics, information dissemination, and organization, and creating and tracking project plans/assignments
Oversee and facilitate production of education materials, surveys, algorithms, and other deliverables as needed
Provide QI education and mentorship to faculty, residents/fellows, nursing, and other staff
Requirements:
Master’s Degree in Public Health, Healthcare Management or a closely related field and 2 yrs of data management experience in a clinical setting is required. Equivalent combinations of education and experience in data management may substitute.
Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) is preferred
Working knowledge of Model for Improvement
Certification and/or license in quality/process improvement, such as Lean Six Sigma Green or Black Belt, is preferred
Working with clinical teams, including physician participants
Data interpretation tools (SPC, run, control, and Pareto charts, and other measurement tools) and data extraction from data repositories such as Microstrategy
Data analytics software: Excel (Pivot Tables and Charts)
REDCap
SigmaXL, SQC, STATA, SAS, and/or SPSS
Project management and quality/process improvement methodologies (LEAN Six Sigma and/or Model for Improvement)
Project management/process improvement software: Smartsheet and MS Visio
Organizational skills to ensure project deliverables and deadlines are achieved
Communication skills to effectively deal with conflicting views or issues, mediate fair solutions, provide empathy in difficult interpersonal situations, and well-developed writing skills
What we offer:
flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement