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The technical department can be described as the ‘Conscience of the Business’ with a core remit of keeping the business informed to ensure strong strategic and tactical decision, provide customer and supplier confidence in relation to food safety and quality standards and to safeguard the business by maintaining a strong due diligence defense. This is achieved by providing assurance that legal, customer, supplier and business standards of food quality and safety are maintained, ensuring procedural compliance, understanding and effectiveness and driving remedial actions to resolve the root cause of any issues and prevent recurrence. Additionally, the department has a responsibility to drive continuous improvement as an outcome of the core remit by setting standards and keeping abreast of developments that may impact the food industry. This role is working 36 hours per week, Friday - Sunday, 6am-6pm.
Job Responsibility:
Audit processes and procedures in relation to the quality assurance system (BRC)
Complete traceability audits in the event of a non-conforming product, ingredient or customer complaint or as otherwise required
Verify and validate HACCP flows, risk assessments and CCP
Identify and report to stakeholder’s non-conformances relating to Food Safety and quality records
Ensure corrective action is documented and reviewed within one month of implementation
Challenging current policies and procedures when product is out of specification, from supplier or factory
To verify that finished products are assessed on QA taste panel and meet agreed specification
Identify raw materials not meeting specification and raise concession seeking approval from production for the management of the material
Identify and raise supplier non-conformances and rejections as appropriate on SAP
Risk assess checks required on inbound material decide on which action is required
To investigate customer complaints, identifying root cause and communicating corrective action required to key stake holders
Maintain exemplary knowledge of processes meals, goods in, packing, despatch, sweets, preparation
Ensure non-conformances are recognised and documented evidence is collected to mitigate the risk to food safety and quality
Where food safety or quality is at risk product is put on hold at discretion of QA. With management of next steps agreed with the Quality Manager
Closing root cause investigations report in a timely manner
To validate procedural delivery, enabling operators to maintain specification parameters
To carry out internal reference compliance on key equipment as scheduled
Problem solving with in-house detection system
Set up legal and food safety programs for in house detection systems
Coordination of testing requirements, documentation of results and reporting of corrective actions
Notify contractor and follow up any onsite Pest Control issues
Maintaining the technical tracker within 24hrs of non-conformance
Conduct new starter technical induction
Briefing new starters /guests on site policies on food safety quality
Requirements:
Good spoken and written English
Experience of working in a food manufacturing environment
Auditing experience Food Safety & Quality
Previous experience of working in an environment whereby you have needed to fulfil key performance indicators, working under pressure and to tight deadlines
Previous experience of working in an environment with quality management systems
Flexible
Team player
Eager to learn
Can follow instructions
Can Do Attitude
Nice to have:
GCSE English & Maths
Experience of writing procedures
Experience of working in an internal and external auditing environment
Experience of using SAP
Degree or relevant experience
What we offer:
Competitive salary – accredited Living Wage employer
25 days holiday per year, plus bank holidays
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Subsidised canteen
Free parking
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts